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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,983 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,983 reviews

December 19, 2024

Very personable and helpful. Would recommend the service department to family members who own a Jeep More

by timothysalisburyjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Dec 20, 2024 -

Lithia Chrysler Jeep of Reno responded

Lithia Chrysler Jeep of Reno is grateful for your kind words and recommendation. Happy to know you would suggest our service department to family members.

December 19, 2024

Ben was awesome! Took great care of me and my Jeep! Part is on order and will be here in a few weeks. More

by lharter0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Dec 20, 2024 -

Lithia Chrysler Jeep of Reno responded

We're glad to hear you had a positive experience with our team at Lithia Chrysler Jeep of Reno. Thank you for choosing us for your Jeep needs.

December 19, 2024

This is now the fourth Jeep I have purchased or leased from the Lithia Jeep dealership. Every experience has been seamless. The workers are all professional and very accommodating to my request and needs. More

by jennileeyoga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your continued trust in Lithia Chrysler Jeep of Reno. We're glad to hear each experience has been seamless. Take care and enjoy your new Jeep!

December 19, 2024

Amazing customer service! ! Thank you for getting my radio system replaced and for resetting the system. More

by CHOCHMC63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Great to hear that our services met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno for your radio system needs.

December 19, 2024

Bob Pearce and his crew did an amazing job getting mice radio system changed out on my jeep compass. They went above and beyond thank you. More

by CHOCHMC63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Lithia Chrysler Jeep of Reno responded

At Lithia Chrysler Jeep of Reno, our team appreciates your recognition for their top-notch service on your Jeep Compass. It's gratifying to know they exceeded expectations with the radio system change.

December 19, 2024

Fast and friendly service, with no issues. Wait time was as expected and waiting room is very comfortable. Great experience as always! More

by BillB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Bill, for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

December 18, 2024

Nice & attentive staff. Pleasant and cooperative and eager to accommodate our needs for the purchase. More

by HONEYCOMBENGINEERING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashton
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Dec 19, 2024 -

Lithia Chrysler Jeep of Reno responded

It's great to hear you had such a positive purchase experience. We appreciate your feedback and thank you for choosing Lithia Chrysler Jeep of Reno.

December 18, 2024

Tony did a great job and kept me updated on the 95B recall during the service appointment. More

by ROBTHAYER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for letting us know. Keeping you informed is important to our team, and it sounds like they handled the 95B recall efficiently at Lithia Chrysler Jeep of Reno.

December 18, 2024

Trucker was towed in for not starting. Turned out to be a loose wire to starter on my charged 1 hour for repair. Very fair More

by DALLASBOYS_JF
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Maxwell
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Dec 19, 2024 -

Lithia Chrysler Jeep of Reno responded

We appreciate your feedback about our pricing and quick turnaround. Thank you for highlighting your experience with Lithia Chrysler Jeep of Reno.

December 16, 2024

My most recent service was to repair the front end of my Jeep Grand Cherokee which was damaged in the parking lot at Costco. Once again, the service provided was excellent. The only downside was having to w More

by Ralph F. Koss
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body shop repair staff.
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Dec 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your review. We're glad to know our team at Lithia Chrysler Jeep of Reno could assist with the repair service and provide professional support. We appreciate your understanding regarding parts—enjoy smooth drives in your Jeep Grand Cherokee!

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