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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
3,234 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 3,234 reviews

August 23, 2025

Professional, customer oriented very convenient. The service adviser was excellent in all aspects, very professional and helpful More

by zimronohad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bennett Owings
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Aug 24, 2025 -

Lithia Chrysler Jeep of Reno responded

We're pleased to know our team provided a convenient and professional experience at Lithia Chrysler Jeep of Reno. Thank you for sharing your review, and we wish you all the best.

August 22, 2025

Purchase pending Will be looking at a vehicle tomorrow We will be there in the morning More

by JWWENDLING
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Black
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Aug 22, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for the opportunity. Our team looks forward to assisting you at Lithia Chrysler Jeep of Reno. Enjoy your visit!

August 22, 2025

I loved the communication through texting. Robert kept me informed of every detail which was greatly appreciated. I was used to calling and checking on updates for the repair. This experience More

by kmiles2670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2025 -

Lithia Chrysler Jeep of Reno responded

We're pleased to hear that our team's texting communication improved your experience with the repair. If you have any more needs or questions, feel free to reach out.

August 21, 2025

I was a little disappointed that I had to go back two days later because I had an oil leak Due to the drain plug being loose More

by ROSE.MEDINA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2025 -

Lithia Chrysler Jeep of Reno responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. Thank you for bringing it to our attention, Rose, and please don't hesitate to reach out to us directly if you need any further assistance. We appreciate your business and hope to see you again!

August 20, 2025

Gratitude is expressed for professionalism and commitment to honoring the warranty, even after the multiple misdiagnosis. Ben’s and the team’s dedication to resolving the issue is truly appreciated. More

by Marisol L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Service Advisor
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Aug 23, 2025 -

Lithia Chrysler Jeep of Reno responded

Marisol, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

August 20, 2025

Ben and his service team always take great care of my Jeep. I look forward to my next visit. More

by BROOK_ENGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Aug 20, 2025 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 20, 2025

Robert Black helped me trade in my car and get a new vehicle. He is great at his job, was to the point and got the job done in good time. Very informative, polite, knowledgeable, and I will only go thro More

by LEEEZAAH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben
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Aug 20, 2025 -

Lithia Chrysler Jeep of Reno responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Chrysler Jeep of Reno!

August 20, 2025

Ben is a very cool dude. Him and his team always do well. See you soon. 17+ words. 😎 More

by BROOK_ENGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Aug 20, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 20, 2025

Efficient, professional and friendly service! Was very impressed with the entire process. Courtesy shuttle was am added bonus. More

by SMINDSFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas
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Aug 20, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 20, 2025

Best customer service! ! They were very fast and professional, really good communication and really friendly staff More

by moyavasquez89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Rivas
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Aug 20, 2025 -

Lithia Chrysler Jeep of Reno responded

We’re glad to hear you appreciated the service. Thank you for choosing Lithia Chrysler Jeep of Reno.

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