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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,978 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,978 reviews

April 22, 2025

Very poor! Worst experience I've ever had with a dealership, will never recommend! Robert Pearce takes zero accountability and tries to bully you into accepting More

by NicholasHarris.689
Recommend Dealer
No
Employees Worked With
Robert Pearce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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Apr 26, 2025 -

Lithia Chrysler Jeep of Reno responded

Nicholas, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

April 21, 2025

Ruben and Fransico were amazing! They were accommodating and respectful of our time, which made the process smooth and stress free More

by JOHNELLGANT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Lithia Chrysler Jeep of Reno responded

We're glad to hear that our team made your experience at Lithia Chrysler Jeep of Reno smooth and stress-free. Thank you for sharing your positive feedback.

April 21, 2025

Ben is awesome! 5 stars! Got me in same day, addressed the problem and communicated with me daily. I greatly appreciated the follow up call two weeks later to make s More

by ADRIANA.ROGERS08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Apr 22, 2025 -

Lithia Chrysler Jeep of Reno responded

We're glad our team could provide you with excellent service at Lithia Chrysler Jeep of Reno. Thank you for sharing your experience, and be well.

April 20, 2025

They were able to take me early and texted when car was finished. Jared was very nice More

by CHADM816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Apr 20, 2025 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

April 19, 2025

Robert was great I have nothing else to say about that today or tomorrow Wow More

by Stlc1
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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Apr 19, 2025 -

Lithia Chrysler Jeep of Reno responded

We appreciate your kind words about our team at Lithia Chrysler Jeep of Reno. Take care.

April 18, 2025

Mike is an awesome Service Advisor. Thank you so much for everything! Very knowledgeable and helpful!! More

by DARREN.MAYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike (?)
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Apr 18, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 17, 2025

It’s a Great Place to Buy a new or used vehicle! Great Customer Service and a great deal! More

by ashtonbaker0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashton baker
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Apr 17, 2025 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

April 17, 2025

Fernando handled everything flawlessly! The service tech did an outstanding job! I will not take my vehicle anywhere else. More

by MUSICANTB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2025 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

April 17, 2025

Excellent customer service, I feel like Ben is working hard to get the job done right and finished quickly More

by dikn62
Recommend Dealer
Yes
Employees Worked With
Ben Owings
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Apr 17, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

April 17, 2025

Work is completed in one visit. Everyone there is friendly and they always answer all my questions. More

by EVILNURSESHEILA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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