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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
3,172 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 3,172 reviews

July 23, 2025

Ruben and Tony were a pleasure to work with. They made the process go as smoothly as it could. Brian in finance was very professional and efficient. More

by GARY_PEEK
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 23, 2025

Had my truck in just for an oil change…. Took longer than was told, which I would ok with except a person 3-4 cars behind me got her car back long before me, I was the told I was the first on More

by AROBINSON7660
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Pearce
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

July 22, 2025

It was fast and easy. Dropped the vehicle off in the morning. It was finished within two hours More

by JOELRCHEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 22, 2025

Refreshing to have a transaction that happened as promised! Got in before the promised appointment time and delivered before the time. Not a critique but the option of a car wash would be great. More

by rockinjnv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rivas
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Jul 22, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 22, 2025

I bought my Jeep Gladiator there 4 years ago and it was an overall good experience. The service department has done a good job with my routine maintenance since then. One thing I think could be improved- t More

by TBOLENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Phearson
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Jul 23, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with us at Lithia Chrysler Jeep of Reno. We'll consider your suggestion about the invoices as we continue to improve our services.

July 20, 2025

The service dept has taken care of me I n a very timely manner and the price was good More

by rogerolson96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 20, 2025

Best car buying experience we've ever had. Everyone was so nice and helpful. Most importantly made sure we were happy with our purchase and helped us find what we were looking for. More

by SALLEEDANI8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

July 20, 2025

Great job Except for all the surveys, you keep texting me after I've already done them?? More

by Greenescott01
Recommend Dealer
Yes
Employees Worked With
Jared
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Jul 21, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

July 20, 2025

I had a great experience with Jared at the service center at Lithia Chrysler Jeep of Reno. More

by ashley@credesigned.com
Recommend Dealer
Yes
Employees Worked With
Jared
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Jul 21, 2025 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

July 19, 2025

Very happy with the service That I received at the dealership.I will be back in the future for more service . More

by cnordby9460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
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Jul 19, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

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