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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
3,092 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 3,092 reviews

August 24, 2024

Excellent service, professional, responsive, timely. I have had taken my 2020 Rubicon there several times and always satisfied. More

by mossjn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2024 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

August 23, 2024

The jeep has 160,000 miles on it with an intermittent problem, so it took a lot of work to get nowhere. Bob Pearce was very helpful during the diagnosis. Intermittents are so hard to fix! More

by BJNORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2024 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bob and our team met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

August 23, 2024

Service reps are great. Web site doesn’t work. Service is done very effectively and efficiently More

by egrady4029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Aug 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind service review. Mike and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

August 23, 2024

Ben was great, helpful and courteous as my service advisor helping me with a shuttle ride home and a call about my jeep. Great job and teamwork. Love your coffee and snacks! Thank you Sharon Berry More

by Sharon Berry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owing
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Aug 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Sharon. We're glad to hear our team made your visit pleasant and that you enjoyed the coffee and snacks at Lithia Chrysler Jeep of Reno. Have a great day!

August 23, 2024

Great service as always. Always friendly and accommodating. The team is interested in finding the right deal for you above all else. More

by JUSTIN.SURINA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derric Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much, Justin, for your kind words, and for taking the time to leave us this wonderful feedback!

August 23, 2024

The service advisor was the best. We were very pleased with service and communication Thank you More

by cpencejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil Change and tire rotation I didn't get his name
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Aug 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

August 23, 2024

Service is fast and getting an appointment is easy. There are receptacles in the waiting area so you can charge electronics. More

by goddess1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

August 22, 2024

Service on my two Jeeps has always been thorough and prompt. Would help if I could get to know and be able to speak with one service writer when I needed something, as opposed to whichever gets assigned More

by tim.peart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared in Service
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Aug 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Tim, Thanks for sharing your thoughts about your service experience with Lithia Chrysler Jeep of Reno. Charles, Jared, and our team appreciate your business and hope to see you again soon!

August 22, 2024

Worked hard to answer questions parts manager was very helpful as was Robert black who helped with scheduling service for after market installation More

by DPJOHNSTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
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Aug 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Here at Lithia Chrysler Jeep of Reno, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Robert, and it was a pleasure having you at the dealership. We appreciate your review!

August 22, 2024

Good service. Thank you to Jose who helped with the purchase of the car. Thanks More

by MEILE.POCHY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
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Aug 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Jose and our team here at Lithia Chrysler Jeep of Reno are glad to have you as a customer.

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