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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
3,000 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 3,000 reviews

June 30, 2024

Clean, friendly, helpful and good customer service. I come here to get services on my vehicle consistently. Thanks More

by dennisjr950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of his name
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Jun 30, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the positive feedback about our customer service and vehicle services at Lithia Chrysler Jeep of Reno. We appreciate your consistent choice to visit us for your automotive needs.

June 30, 2024

I just wanted to get my turn signal replaced and it was going to cost me FORTY FIVE DOLLARS!!! I won't be going back. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 04, 2024 -

Lithia Chrysler Jeep of Reno responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 29, 2024

Great service and great personnel experience at this company is great and professional everyone is great More

by JOSHTITI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with Lithia Chrysler Jeep of Reno. We appreciate your feedback regarding our service and professionalism.

June 29, 2024

Lithia Chrysler Jeep of Reno is an outstanding dealership that provides top notch customer service. More

by adhess88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your positive feedback about Lithia Chrysler Jeep of Reno. We are glad to hear that you appreciate our customer service. Feel free to reach out with any further needs.

June 28, 2024

I like the service advisors that work there plus I like the waiting area and the coffee and snacks they provide. More

by pjrizzo67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your positive feedback on Lithia Chrysler Jeep of Reno's service advisors and amenities. We're glad to know our waiting area and snacks enhanced your experience.

June 24, 2024

Steven Harris is great for your company, very friendly and knows his business, he was very helpful. More

by LISANUNES1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear Steven and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 23, 2024

Always helpful and attentive. I have always done my routine maintenance with them. Recommend. Will go back. More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your positive feedback on our routine maintenance service at Lithia Chrysler Jeep of Reno. It’s great to hear that you find our team helpful and attentive. Your recommendation is greatly appreciated.

June 22, 2024

Great service, love my car would definitely recommend Lithia Chrysler Jeep of Reno to family and friends. More

by Shelo921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for recommending Lithia Chrysler Jeep of Reno and sharing your positive experience. We are pleased you love your car and received great service. Best wishes.

June 22, 2024

Repeatedly told no and then I spoke to Dana, se five manager. Dana got parts ordered. He is the best. Helped with my wife’s car as well. Excellent service from Dana. More

by TERIPETERSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience at Lithia Chrysler Jeep of Reno. We're glad our team could assist with ordering parts for your vehicles, ensuring excellent service throughout the process. If you need further help in the future, feel free to reach out.

June 22, 2024

Made appointment and waited 1 hour car was taken 30 min after appointment time Very nice service people Clean waiting area More

by SBOWER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronaldo
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Jun 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your feedback on the timely service and clean waiting area at Lithia Chrysler Jeep of Reno. Should you have further suggestions, please feel free to reach out so we can enhance our approach. We appreciate your patience and value your insights.

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