Lithia Chrysler Jeep of Reno

Service Associate, Ben was very helpful and professional. He was knowledgeable and gave me the worst case scenario price and everything that needed to be done. Ending cheaper than was expected. Also, 2 shutt He was knowledgeable and gave me the worst case scenario price and everything that needed to be done. Ending cheaper than was expected. Also, 2 shuttle rides were provided for me, which made so convenient. More

They are wonderful about staying in touch & let me know when my needed part was in. I got scheduled quickly & conveniently & they let me know what was going on every step of the way - no hidden issues or c when my needed part was in. I got scheduled quickly & conveniently & they let me know what was going on every step of the way - no hidden issues or costs. Bob was great to work with - he is professional yet speaks in layman’s terms. All around a great experience! More

Taking my car in for service with Lithia Chrysler Jeep of Reno is always a pleasant experience. The service staff are pleasant and the wait isn't too long. Reno is always a pleasant experience. The service staff are pleasant and the wait isn't too long. More

The service was accomplished quickly. I arrived early and service was completed 5 minutes before my scheduled appointment. I arrived early and service was completed 5 minutes before my scheduled appointment. More

The service provided was good but no one was friendly in the service reps area. the service reps area. More

Fast service. Very pleasant and thorough. They give you details of inspections done and communicate well. Very pleasant and thorough. They give you details of inspections done and communicate well. More

Everyone was friendly from the moment we stepped on the lot. And we appreciated not being pressured or rushed. Answered all of our questions and (for the 1st time ever) we felt comfortable through the whol lot. And we appreciated not being pressured or rushed. Answered all of our questions and (for the 1st time ever) we felt comfortable through the whole process. Amazing staff! More

Dirk was so friendly and patient. He walked me through the process and made sure I understood everything. The team has always been helpful in the past! He walked me through the process and made sure I understood everything. The team has always been helpful in the past! More

They are friendly and good at what they do. Also honest and give you choices if there are any regarding the repairs. I feel good about taking my car to the Jeep dealership. Also honest and give you choices if there are any regarding the repairs. I feel good about taking my car to the Jeep dealership. More

I had a great experience with Lithia Jeep of Reno. Jay helped me find a vehicle I absolutely loved, and Ashton went above and beyond to answer all my questions. My biggest concern when shopping for a Jay helped me find a vehicle I absolutely loved, and Ashton went above and beyond to answer all my questions. My biggest concern when shopping for a car was finding a dealership that was straightforward, transparent, and respected our time — Lithia did just that. We visited other places in town, but came back to Lithia time and time again. Their service and value just couldn't be beat. What stood out the most was how Ashton fought for a deal that made sense for our family — even at times I was close to walking away. He made it happen and I couldn’t be happier with my purchase . When it was time to sign, Steve, the finance manager, was extremely professional and made sure I fully understood all the additional offerings without any pressure. I'd highly recommend Lithia Jeep to anyone looking for a wonderful car-buying experience! More