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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
3,140 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 3,140 reviews

September 01, 2024

Service manager Fernando was on top of things as Ii walked through the door. He promised one and one half hours and he delivered, Bob Pearce noticed me struggling with the coffee machine, so he volu More

by clbolen737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Fernando and our team, and we look forward to working with you again.

August 31, 2024

The Experience with Jose was amazing, helped us in everything we need and guided us in the right way. More

by JEREMIBARAHONA05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
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Aug 31, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jose and our team, and we look forward to working with you again.

Sep 02, 2024 -

JEREMIBARAHONA05 responded

The Experience with Jose was amazing, helped us in everything we need and guided us in the right way.

August 31, 2024

We are very pleased with the service provided. We were fit in at the last minute yet were provided with excellent work on our vehicle. We will continue to travel the 60+ miles to bring our vehicle More

by cmr2pups
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Rivas
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Sep 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

August 31, 2024

I was taken care of even though my appointment was a different day. I was not turned away. More

by noemymarqueling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 31, 2024

Service was fast and representative was friendly. This was the fastest service we’ve had there out of all the years coming to jeep More

by veronicavalencia39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Sep 01, 2024 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Veronica, for choosing Lithia Chrysler Jeep of Reno!

August 31, 2024

Service was good. Customer service amazing. Service department was great. Questions were answered and callbacks. More

by vickiannrichardson3113
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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Sep 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much, Vickiann, for your kind words, and for taking the time to leave us this wonderful feedback!

August 31, 2024

You’re time is excellent and polite great success thank you for all the help More

by GERARDO_GCA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Contreras
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Sep 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 31, 2024

Express service is a joke and folks are turned away even if they are the second in line. Had to make an appointment for even an oil change and had to wait 3 weeks for the first available appointment. They More

by Naked23
Recommend Dealer
No
Employees Worked With
Can't recall tech's name
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Sep 04, 2024 -

Lithia Chrysler Jeep of Reno responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

August 31, 2024

Advisors were very kind and knowledgeable about the issue. Got everything fixed in a timely manner, and gave me a ride so i could wait at home. More

by kyliemendez6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings 5 stars
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Sep 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks, Kylie, for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

August 31, 2024

You guys treated me well and I got a very nice vehicle! Although I believe I should of gotten more for my trades! You made a pretty good penny on the one trade being it never hit your inventory and you had More

by FRANKEDUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was other people not listed
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Sep 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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