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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,322 Reviews

2,322 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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May 01, 2024

Great Dealership! They have really good service and they definitely want the best for the purchaser More

by DYLANHUSTED14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derric Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Saenz
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May 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Dylan, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 01, 2024

Not really friendly. I’ve come in 3 times for oil changes and not once has anyone smiled or was friendly. Seems like a chore to help me. I don’t need anyone going above a More

by ELIZABETHOLIVAS08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No ñame.
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May 04, 2024 -

Lithia Chrysler Jeep of Reno responded

Elizabeth, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

May 01, 2024

Thank you to everyone in service including the ride to and from home. Job well done! More

by redmane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben in service!
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May 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. Tony and our service team appreciate your business and hope to see you again soon!

May 01, 2024

Thanks for your help! Appreciate you guys getting me in wit bing a week or so More

by nothisisart
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad Robert was able to help, and we hope to see you again!

May 01, 2024

Bob Pearce provides remarkable customer service and knowledge about what needs to be taken care of. Truly a one of a kind guy. More

by ajflock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Robert and our team, and we look forward to working with you again.

April 30, 2024

Easty to schedule and timely repair work with ample explanation for repair times. Called earlier than expected that the work was complete. More

by samm2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

April 30, 2024

Charles was great to work with and knew lot about my truck I will return. More

by jwooley21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our priority, and we're happy to hear that Charles met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno; we look forward to having you as a valued customer for many years to come!

April 30, 2024

Professional, good communication, fast. It was a very smooth visit. Just routine maintenance and I’ll be back for my next service when it is due. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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May 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Mary, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 30, 2024

Very clean and organized. Very nice people and great service. Very customer focused and always a pleasant experience. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Phearson 5 stars
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May 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much, Mike, for your excellent review! We are so glad we had the opportunity to work with you and thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

April 29, 2024

Good service and on time, good communication , no negative on all aspects,no complaints in my jeep More

by tamxdo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Apr 30, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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