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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,320 Reviews

2,320 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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April 16, 2024

Excellent experience all the way around. Drop off was easy and communication was great all the way through. More

by theheuer4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando
Apr 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the great rating for our service department! Please don't hesitate to let us know if we can be of further assistance. We're always happy to help.

April 16, 2024

The coffee selection was great and the service manager was very helpful and knowledgeable, the truck was done in a timely manner. More

by jswbio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Apr 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered a great experience. We truly appreciate your business.

April 16, 2024

I have had dealings with four separate Chrysler dealerships across two states, and Chrysler Jeep of Reno is by far the best. Ben in the service department has been incredible in providing updates a More

by ChryslerFixup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
Apr 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We're looking forward to sharing your compliments with our crew. Thank you for your business.

April 16, 2024

Property very clean, staff is very professional and courteous. Jared explained what would be done and it was done in a timely manner More

by marquitagaudreau1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared 5 star
Apr 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Marquita! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jared met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno; we look forward to having you as one of our valued customers for many more years to come.

April 16, 2024

Visit went well. Lithia is always on top of their service. Charles is an amazing contact and always a pleasure to work with. I prefer to pay a premium and go to Lithi More

by JMcDowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Charles and our team. Please don't hesitate to let us know if we can be of further assistance.

April 16, 2024

Charles went above and beyond with my service request. I appreciate all he was able to do. Highly satisfied! More

by LCJBT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. Charles and our team appreciate your business and hope to see you again soon!

April 16, 2024

Excellent service advisor who is a primary reason I trade with you in both sales and services More

by jlessly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

April 16, 2024

They are very helpful with looking at my truck. They told me what I needed to know and do More

by fergusonzack77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the five-star rating, Zack. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

April 16, 2024

Great work all around. The team is always available and willing to help with anything immediately. More

by K_KASSEKERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Packard
Apr 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 16, 2024

I have been to Litha Jeep dealership twice. Both times they have been very helpful. They are courteous, Bob Pierce was professional, honest and got the job done. I would recommend this dealersh More

by paul.b.schmidt49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this great review, Paul. We're happy to hear that Bob was able to serve you and demonstrate our commitment to great service. We look forward to sharing your compliments with our crew.

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