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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,303 Reviews

2,303 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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March 30, 2024

Bob is very attentive and thorough- I appreciate his help The dealership is always accommodating to all of our service needs More

by nikkibfrias
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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Mar 31, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

March 29, 2024

I was talking care of and got everything I needed taken care of Good job ?? More

by josephgarza0399
Recommend Dealer
Yes
Employees Worked With
Ben
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March 29, 2024

Ben was great. He ordered my parts right away and got they got here right away. I was able to get my car done in less than a week and it was super convenient! More

by LITTLEQUINN99
Recommend Dealer
Yes
Employees Worked With
Ben
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Jul 05, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 29, 2024

Easy and satisfying. They fixed my car well Ben was very helpful and friendly. You guys took care of my overheating problem More

by faithe64
Recommend Dealer
Yes
Employees Worked With
Ben
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Jul 15, 2024 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

March 29, 2024

We always feel comfortable at Lithia Jeep and they treat us well. I appreciate Ken Rose and everything he has done for us. More

by andreavwhite
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Seibert
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Mar 30, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Ken here at Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

March 28, 2024

Great customer service. Went above and beyond to help me out! Thanks for the help More

by TALIFAITLIN97
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
Report | Print
Jul 05, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

March 28, 2024

We had our maintenance service oil change. They were able to correct a wobble in the steering, had part in stock, and installed it in a timely manner. Our Jeep drives much smoother. Robert Bla More

by rpmo17
Recommend Dealer
Yes
Employees Worked With
Fernando
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Jul 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 28, 2024

Quickly fixed the small issue. Did the 30k maintenance. Charles Sebastian is great! Wholly recommend Charles and Lithia's Service Department More

by ray.redhills
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Jul 05, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, Ray, and for taking the time to leave us this wonderful feedback!

March 28, 2024

Fernando treated my concerns with integrity. He resolved the issue in a timely manner & checked all of my windshield wipers to assure my safety while driving. I left feeling valued as a customer More

by rosemaryhalleck
Recommend Dealer
Yes
Employees Worked With
Fernando in service department
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Mar 28, 2024 -

Lithia Chrysler Jeep of Reno responded

Rosemary, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as one of our valued customers for many more years to come!

March 28, 2024

Timely & detailed service. Very satisfied! A pleasure coordinating with Jared always! My 'go to' for Jeep service. More

by Susan Reinke
Recommend Dealer
Yes
Employees Worked With
Jared Phearson
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Mar 29, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review, Susan. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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