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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,274 Reviews

2,274 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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February 23, 2024

Excellent as always Service was fast, well communicated, and the service agent was fair and followed through. Bob was great. More

by Kevner
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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Feb 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with Bob and our team. We're glad to hear we delivered such a great experience!

February 22, 2024

Fast and friendly Everyone we came into contact was friendly and my service was completed quickly More

by soap2go
Recommend Dealer
Yes
Employees Worked With
Jarred
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Feb 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 21, 2024

They are very professional and seasonable. Ruben has done an amazing job communicating on what is going on with my purchase. More

by DDOG135
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Silva
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Feb 21, 2024 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 14, 2024

Repair a headlight Didn't realize that it was not covered by bumper to bumper warranty More

by GWOODS1948
Recommend Dealer
Yes
Employees Worked With
Ben
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Feb 14, 2024 -

GWOODS1948 responded

No

Feb 14, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 13, 2024

Excellent, professional customer care. Employees made it an enjoyable, hassle free experience. Would definitely purchase from them again. More

by JWFABEL
Recommend Dealer
Yes
Employees Worked With
Robert Black, Steven Harris, Juan Saenz Jr
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Feb 14, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Robert, Steven, Juan, and our team, and we look forward to working with you again.

February 13, 2024

Ben was a great communicator and very accommodating to our busy schedule. Ben was a great communicator and he was very accommodating to our very busy schedule. More

by Duncan
Recommend Dealer
Yes
Employees Worked With
Ben
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Feb 14, 2024 -

Lithia Chrysler Jeep of Reno responded

Duncan, It's great to hear that Ben was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

February 13, 2024

Great dealership, great people and fast service. My go to shop. Don’t know what I would do without them. More

by larryscool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

Lithia Chrysler Jeep of Reno responded

Larry, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 13, 2024

We have always been well taken care of at the dealership happy with the service and the people we deal with. More

by Wkback
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
Report | Print
Feb 14, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Robert met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as one of our valued customers for many more years to come!

February 10, 2024

Excellent Highly communicative, did a great job on the car Would not hesitate to recommend More

by SCLEARY81
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
Report | Print
Feb 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 10, 2024

Ben Ben was my service advisor. I love taking my RAM truck to LCJ of Reno for service. More

by mprios65
Recommend Dealer
Yes
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Feb 10, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as one of our valued customers for many more years to come!

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