Lithia Chrysler Jeep of Reno - Service Center

Waited over an hour for complimentary ride before I gave up and got an Uber. Apparently, Dolan goes through Uber for their clients up and got an Uber. Apparently, Dolan goes through Uber for their clients More

Ben kept me in formed about the progress on my Jeep. Communication through text kept things simple. Communication through text kept things simple. More

Very professional, good communication Work done on time I will definitely go back to Lithia Body Shop! A pleasant experience will definitely go back to Lithia Body Shop! A pleasant experience More

Sent wife to have oil change and tires rotated. When complete my wife notice they had remove air from tires from 50psi to 37psi. She contacted the service writer and he said the company policy is t When complete my wife notice they had remove air from tires from 50psi to 37psi. She contacted the service writer and he said the company policy is to put the psi recommended by the factory even though we have after market tires. The service writer did not offer tp fox the issue. So my wife emailed the dealer GM and he had her come back to fix the issue. Very poor customer service More

Fast and friendly I had a great experience with this dealership. They were all fast and friendly. Took my car in for an oil change and got it done in about an hour! Would definitely Recommend dealership. They were all fast and friendly. Took my car in for an oil change and got it done in about an hour! Would definitely Recommend More

Very accommodating and customer focused. Pleasure to work with. Always helpful when there are issues and follow them through to resolution. Pleasure to work with. Always helpful when there are issues and follow them through to resolution. More

Ricardo was great! He helped me out with everything i needed. Jarred was okay I gave him my number to call me when my car was ready and he completely called a different He helped me out with everything i needed. Jarred was okay I gave him my number to call me when my car was ready and he completely called a different number on the account and failed to call the number I gave him. After what was supposed to be a 2hr appointment message Ricardo whom informed me that my gladiator had been ready for an hour and half More

They kept us informed about the status of service of our car. We would highly recommend Lithia Jeep to all of our friends and family. car. We would highly recommend Lithia Jeep to all of our friends and family. More

I was surprised how at 7am business was already conducting, doors were open and staff was pleasant conducting, doors were open and staff was pleasant More

The people were great and the service was good. ..one thing that wasn't ok was the lack of follow up on a previous issue that I had spoken to the person about when I booked my appointment ..one thing that wasn't ok was the lack of follow up on a previous issue that I had spoken to the person about when I booked my appointment More