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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,280 Reviews

2,280 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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February 01, 2024

Just went in for a recall repair. Not much do it. It took six months More

by davidzundel
Recommend Dealer
Yes
Employees Worked With
Fernando
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Feb 02, 2024 -

Lithia Chrysler Jeep of Reno responded

We do apologize for the long wait. We sincerely value your business and look forward to your next visit.

February 01, 2024

Fast and friendly Thank you This is the only service department I let work on my vehicles. More

by bwilliford0
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Seibert
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January 31, 2024

Service was great! He got us in a timely manner and was able to repair the seat belt. More

by drafter775
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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Feb 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that Robert had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

January 31, 2024

He and QC persistently tested my van until they could diagnose the problem.Then they replaced parts and fixed it! Thank you! More

by carriecares
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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Jan 31, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 31, 2024

Every time we've had to bring one of our many cars in for service to Jeep. Bob is always so very professional and courteous and is very knowledgeable of the issues. More

by CORONA4PACK
Recommend Dealer
Yes
Employees Worked With
Bob Pierce
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Jan 31, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad Bos is always able to help, and we hope to see you again!

January 31, 2024

Quick, excellent and helpful Let me know what services I was doing for Highly satisfied More

by SWEETHOMESB
Recommend Dealer
Yes
Employees Worked With
Fernando
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Jan 31, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

January 31, 2024

All staff at the dealership are respectful and courteous when interacting with others. Fernando is always open and clear about your vehicle's service. Service is always performed in a timely manner. More

by jjdemere
Recommend Dealer
Yes
Employees Worked With
Fernando
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Feb 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Fernando and our service team, and we look forward to working with you again.

January 31, 2024

Needed to fix check engine light and also software update. Staff were professional and communicated well More

by pplauth
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Feb 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad Chris was able to help, and we hope to see you again!

January 31, 2024

Service was good and fast Waiting area was clean and relaxing Ben and Jared were very friendly More

by tobymusk
Recommend Dealer
Yes
Employees Worked With
Ben and Jared
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Jan 31, 2024 -

tobymusk responded

Good Service.

Feb 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Toby, It's great to hear that Jared and Ben were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

January 31, 2024

Excellent customer service. Very satisfied. Excellent customer service. Very satisfied. Work was completed on time. More

by RICK_GARSKA
Recommend Dealer
Yes
Employees Worked With
Derric W.
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Feb 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Rick, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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