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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,399 Reviews
Today: 7:00 AM - 6:00 PM Closed Now
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2,399 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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March 09, 2024

Very efficient, very helpful, checked after a few days the issues was resolved. Overall great experience More

by thesloans77
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Seibert
Mar 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! Tony and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

March 09, 2024

Very helpful and kindness Well they take care of what's need we asked also kindness to drop us off at our apartment More

by HANSSIGRAH
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
Mar 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno!

March 08, 2024

Excellent service. Cody did a great job and Charlie is the best service writer. They care about your concerns and take excellent of your vehicle. More

by dave.kim77
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
Mar 08, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Dave, for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad Cody and Charlie were able to help, and we hope to see you again!

March 08, 2024

Very friendly. Extremely knowledgeable. Got my vehicle back faster than expected. 10 out of 10! More

by KBACKLUND9
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Seibert
Mar 08, 2024 -

KBACKLUND9 responded

Great job!!! Will be back!

Mar 08, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 08, 2024

I was very impressed with scheduling and Fernando's ability to work with my schedule. Great customer service. More

by Tec5704
Recommend Dealer
Yes
Employees Worked With
Fernando Rivas
Mar 08, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear that Fernando and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 08, 2024

Amazing customer service! Very helpful and kind They provided a shuttle for me so I wasn't stuck there all day, the driver was so nice. The service was excellent More

by sarah.gotcher14
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben owenings
Mar 08, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Sarah! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

March 08, 2024

My appointment for maintenance service on my Jeep Compass was great. It went smooth and quick. Fernando was very helpful and answered all my questions. He is amazing! More

by JAVALOSVILLAGOMEZ
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fernando
Mar 08, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words for Fernando and for taking the time to leave us this wonderful feedback!

March 07, 2024

6 visits and issue still not resolved. I have left two messages in the last week and still no reply More

by Kaiteekoehler
Recommend Dealer
No
Employees Worked With
Jared
Mar 10, 2024 -

Lithia Chrysler Jeep of Reno responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

More
March 07, 2024

It was a quick and friendly experience. Easy to work with and very professional Over all it was an amazing experience More

by Davissharrieff
Recommend Dealer
Yes
Employees Worked With
Fernando I think
Mar 07, 2024 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

March 07, 2024

Excellent and quick I had great service. I got on quickly and everything was done in about 45 min More

by justina_holben
Recommend Dealer
Yes
Mar 07, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much, Justina, for your kind words, and for taking the time to leave us this wonderful feedback!

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