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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,284 Reviews

2,284 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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March 22, 2025

The service is amazing and Robert Pearce went above and beyond expectations to work with me because of the expensive work that my Jeep needed. His expertise in the service department is absolutely outstan More

by Linda Lambert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your positive feedback about our team's expertise and service. We're pleased to hear about your experience at Lithia Chrysler Jeep of Reno. We appreciate you sharing this with us.

March 21, 2025

They were just so helpful and amazing and so understanding with everything. They really did an amazing job! More

by cookml02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Lithia Chrysler Jeep of Reno responded

Our team appreciates your kind words and feedback. Thanks for choosing Lithia Chrysler Jeep of Reno.

March 21, 2025

Fernando was efficient and friendly. He gave an accurate expectation of my visit. He checked on me in the lobby area. More

by andyj0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not interact with the people listed
Mar 24, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with our team at Lithia Chrysler Jeep of Reno. We appreciate the feedback and look forward to seeing you again.

March 21, 2025

The waiting are for the service department is always clean and comfortable. Fernando, the service advisor assigned to me, is always fantastic. He is very knowledgeable, friendly and helpful. He always g More

by colonnafamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Mar 24, 2025 -

Lithia Chrysler Jeep of Reno responded

We're glad to hear you enjoy the clean and comfortable waiting area and had a great experience with our team at Lithia Chrysler Jeep of Reno. Your feedback is appreciated.

March 21, 2025

Ben Chapmen is great to work with very efficient,professional,and friendly.Had our Jeep back in a timely manner More

by christinancarroll59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Chapmen
Mar 24, 2025 -

Lithia Chrysler Jeep of Reno responded

Great to hear your Jeep was taken care of efficiently at Lithia Chrysler Jeep of Reno. We appreciate your feedback and look forward to assisting you again.

March 21, 2025

We have experienced a Great sales and great costumer service! Automated appointment scheduling was very disappointing. More

by GT350LP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
5 Stars for Sales: Ken Rose and Servic Ctr.: Jared Phearson
Mar 24, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your feedback. We appreciate your kind words about our sales and customer service, and we'll look into the scheduling system to enhance its effectiveness.

March 19, 2025

Thank you for the excellent service! !!!! And the care given to us while we were with you!!!!! More

by Yvpet11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
Mar 20, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

March 17, 2025

My experience so far has been ordering a part from the parts department and having a recall part replacement performed. Both department's staff were friendly and profesional. More

by hassan.kurdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando
Mar 17, 2025 -

Lithia Chrysler Jeep of Reno responded

We're pleased to hear that you had a friendly and professional experience with our parts department and recall services at Lithia Chrysler Jeep of Reno. If you need further assistance, feel free to let us know.

March 16, 2025

Did a great job making me feel comfortable with the purchase and not making me feel pressured More

by MEGANOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashton
Mar 16, 2025 -

Lithia Chrysler Jeep of Reno responded

We're glad to hear our team made you feel comfortable during your purchase at Lithia Chrysler Jeep of Reno. Thank you for the positive feedback.

March 16, 2025

I would "Highly" recommend anyone financing to verify the quoted payment before signing. There are computer programs you can use that allows you to verify the payment. More

by BRUCE1522
Recommend Dealer
Yes
Employees Worked With
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your feedback and recommendation. We encourage all customers to verify their payments with our team at Lithia Chrysler Jeep of Reno if there's any uncertainty.

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