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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,350 Reviews

2,350 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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January 14, 2024

Fernando been really diligent at all time Service was super fast and smooth. Thanks for everything More

by Raymond de Leon
Recommend Dealer
Yes
Employees Worked With
Fernando
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Jan 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your service experience with Lithia Chrysler Jeep of Reno. Fernando and our team appreciate your business and hope to see you again soon!

January 14, 2024

Always helpful and professional, I've been a Lithia Jeep customer for years and will continue. The new facility is great! I appreciate the enthusiasm the team has for Jeepers and the off road experience. More

by KB
Recommend Dealer
Yes
Employees Worked With
Don't remember, he was in the service dept for oil changes
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Jan 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 14, 2024

In and out. Got a quote on tires, fast service and kept me informed on progress More

by kiefer68
Recommend Dealer
Yes
Employees Worked With
Don't remember his name, but he was great
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Jan 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

January 14, 2024

Just had oil change and tire rotation. .. service was on time as expected Jeep was as dropped off only drivers seat was shorter More

by bxlntdoc
Recommend Dealer
Yes
Employees Worked With
Jared
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Jan 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

January 14, 2024

Charlie is the absolute best we have ever dealt with! ! He understands the cat business and the needs and personalities of his clients More

by susanhollins
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Jan 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Susan, for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad Charlie was able to help, and we hope to see you again!

January 14, 2024

Great Very pleasant. Welcoming staff. Clean Punctual and on time for my appointment. Great that a Shuttle is offered. More

by LBLEUSS
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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Jan 14, 2024 -

Lithia Chrysler Jeep of Reno responded

We appreciate your feedback on Lithia Chrysler Jeep of Reno's punctuality, cleanliness, and the welcoming nature of our staff. It's good to hear that you found value in our shuttle service.

January 13, 2024

Easy to work with, got the job done. The recommend work and parts needed fixed issues with Jeep. Dealership updated me daily. More

by BONNIEPHOTO
Recommend Dealer
Yes
Employees Worked With
Ben
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Jan 14, 2024 -

Lithia Chrysler Jeep of Reno responded

Bonnie, Thank you for your very kind review. Ben and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

January 13, 2024

My salesman and finance guy were both very polite and knowledgeable. My overall experience was great. More

by savannahkholt
Recommend Dealer
Yes
Employees Worked With
Joaquin
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Jan 14, 2024 -

Lithia Chrysler Jeep of Reno responded

Savannah, Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. Joaquin and our team appreciate your business and hope to see you again soon!

January 13, 2024

They handled everything I needed very well. They were very good with communication on all my cars needs. More

by nh4peace
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Jan 14, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that Charles had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

January 13, 2024

They were not able to fix the car that day because they need to order some parts for the trunk door to work automatically, but he managed to atleast make it work manually so we can use it for christmas sho More

by jcabitac31
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
Report | Print
Jan 15, 2024 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno; we look forward to having you as a valued customer for many years to come!

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