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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,274 Reviews

2,274 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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December 24, 2023

The tech spilled oil on the frame of jeep and didn't wipe it off. Dripped oil on my garage floor until I wiped off frame. More

by LOCHNESSFM
Recommend Dealer
No
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Dec 29, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

December 24, 2023

The service team was great. Tony Seibert is awesome! I'm confident that if I have any other issues with my Jeep, I can count on Tony. More

by redmnypit1952
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Seibert
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Dec 26, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for Tony and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 24, 2023

Tony called me when my part arrived and scheduled me when it was convenient for me More

by TWILLIAMSON9
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Seibert
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Dec 24, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your recognition of our service at Lithia Chrysler Jeep of Reno. Tony's timely communication and flexibility certainly reflect our values. Thank you for the top rating!

December 24, 2023

Great customer service stayed in communication about financing was easy to work with compared to other dealerships we previously dealt with More

by 661alvarez
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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Dec 26, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 23, 2023

They have always taken great care of our Jeep. The staff is professional and courteous! More

by CORY50
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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Dec 23, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback about our professionalism and courteous administration. We always strive to provide top-notch service here at Lithia Chrysler Jeep of Reno.

December 23, 2023

Tony treats us like were family, you don't get that type of service nowadays. Anytime we take our truck in for service, Tony and service department go the extra mile. More

by EdHerdez
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Seibert
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Dec 26, 2023 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Tony and our team here at Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

December 23, 2023

Charles was very nice and thorough in getting me right in to get my car service and up to date. More

by diannekane3
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Dec 26, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, Dianne, and for taking the time to leave us this wonderful feedback!

December 23, 2023

Always super friendly and efficient. Love this Dealer Everyone always greets us and tries to help us get in and out, service without issues More

by MRRVLCB
Recommend Dealer
Yes
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Dec 26, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 23, 2023

Very good Charlie is the best. He has taken care of me for years Thanks More

by JOE
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Dec 26, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review, Joe! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

December 22, 2023

Charlie is always very helpful. Knows my situation and does the best he can for me. Thanks Charlie More

by Kar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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