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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,322 Reviews

2,322 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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December 24, 2023

Tony called me when my part arrived and scheduled me when it was convenient for me More

by TWILLIAMSON9
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Seibert
Dec 24, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your recognition of our service at Lithia Chrysler Jeep of Reno. Tony's timely communication and flexibility certainly reflect our values. Thank you for the top rating!

December 24, 2023

Great customer service stayed in communication about financing was easy to work with compared to other dealerships we previously dealt with More

by 661alvarez
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
Dec 26, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 23, 2023

They have always taken great care of our Jeep. The staff is professional and courteous! More

by CORY50
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
Dec 23, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback about our professionalism and courteous administration. We always strive to provide top-notch service here at Lithia Chrysler Jeep of Reno.

December 23, 2023

Tony treats us like were family, you don't get that type of service nowadays. Anytime we take our truck in for service, Tony and service department go the extra mile. More

by EdHerdez
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Seibert
Dec 26, 2023 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Tony and our team here at Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

December 23, 2023

Charles was very nice and thorough in getting me right in to get my car service and up to date. More

by diannekane3
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
Dec 26, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, Dianne, and for taking the time to leave us this wonderful feedback!

December 23, 2023

Always super friendly and efficient. Love this Dealer Everyone always greets us and tries to help us get in and out, service without issues More

by MRRVLCB
Recommend Dealer
Yes
Dec 26, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 23, 2023

Very good Charlie is the best. He has taken care of me for years Thanks More

by JOE
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
Dec 26, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review, Joe! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

December 22, 2023

I had a 1 o'clock appointment for a recall that I've been waiting for for six months. At 1:30 my car was still sitting in the receiving area and a mechanic was taking it out to park it rather than start the More

by KODETRT
Recommend Dealer
No
Employees Worked With
Fernando Rivas
Dec 29, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

December 22, 2023

Good customer service Car was worked on, in a time manner. Nice and clean too. More

by TODDLESNBODDLES
Recommend Dealer
Yes
Dec 26, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 22, 2023

Charlie is always very helpful. Knows my situation and does the best he can for me. Thanks Charlie More

by Kar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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