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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,312 Reviews

2,313 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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December 17, 2023

They took care of my vehicle in a professional matter and professionally caring for a person experiencing vehicle maintenance problems More

by Lindseytasso
Recommend Dealer
Yes
Employees Worked With
Ben owings
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Dec 17, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you, Lindsey, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 17, 2023

Service was performed right on time Dealership seating area was clean and comfortable with water and snacks for the customers More

by RJKASTEN
Recommend Dealer
Yes
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Dec 17, 2023 -

Lithia Chrysler Jeep of Reno responded

We're glad you enjoyed the punctual service and comfortable amenities at Lithia Chrysler Jeep of Reno. Thanks for sharing your experience with us!

December 17, 2023

Excellent service. We found some unexpected issues and they were handled quickly and affordably. Happy with the service More

by Mlevin1010
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Dec 17, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate receiving such positive feedback about the unexpected issues that were handled. Glad to hear our service at Lithia Chrysler Jeep of Reno met your needs. Thanks for choosing us.

December 17, 2023

Jeep was kept over night and had a dead battery upon picking it up A taillight bracket was not ordered. And the vehicle had a dead battery. More

by batnmat
Recommend Dealer
No
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Dec 18, 2023 -

Lithia Chrysler Jeep of Reno responded

Hello, Customer satisfaction is important to us, and we would appreciate the chance to speak with you about your recent visit to our Service Department. Please provide us with your contact information so we can discuss this in greater detail. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.comThank you for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

December 17, 2023

Responsive when my car needs work, helpful, and good communication Overall, they get the job done More

by KODYDOHERTY
Recommend Dealer
Yes
Employees Worked With
Garret and jarred
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Dec 17, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for recognizing our responsive service and good communication on your recent repair work. We appreciate the positive feedback at Lithia Chrysler Jeep of Reno.

December 17, 2023

Charlie fit me in when the dealership was extremely busy. Charlie was very professional. Dealership was very clean and met all my needs. More

by STHOMAS101851
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Dec 17, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your feedback about your experience with our dealership. We're glad to hear that Lithia Chrysler Jeep of Reno met all your needs and was meticulously clean. Thank you for recognizing the professionalism as well.

December 17, 2023

Ben is the best Service is great Would recommend My jeep place to go. Yes More

by SANDYMACEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Dec 17, 2023 -

Lithia Chrysler Jeep of Reno responded

Glad to hear about your positive experience at Lithia Chrysler Jeep of Reno. We appreciate the recommendation and look forward to maintaining your Jeep in top condition. Safe travels!

December 17, 2023

The dealership was fine. My interactions were with Charlie and he was really good to work with. More

by CORY.EDMUNDS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2023 -

Lithia Chrysler Jeep of Reno responded

Cory, Thank you for your very kind review. Charlie and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

December 17, 2023

Dana and Jason great people very helpful on all my questions and concerns nice people More

by Renonvjome@ Gmail. Com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
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Dec 17, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback about our team here at Lithia Chrysler Jeep of Reno. It's encouraging to hear Dana and Jason could assist you with all your concerns and inquiries.

December 17, 2023

Awesome dealership always friendly and on time to get me back on the road and back with my family More

by none3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Owings
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Dec 17, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback about Lithia Chrysler Jeep of Reno. Timeliness and friendliness are essential for us. Safe travels back to your family!

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