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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,362 Reviews

2,362 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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December 15, 2023

Everything went well. The dealership waa The dealership service was friendly and worked quickly. Thank you More

by Drmnbig75
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Dec 15, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback. It's great to hear that Lithia Chrysler Jeep of Reno provided effective service for you efficiently and with care. We hope all your future experiences meet this standard.

December 15, 2023

Helpful service manager, shorter wait than expected, lovely waiting room with amenities. Car service was reasonably priced. More

by Lizhowe
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
Report | Print
Dec 15, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive review about your recent experience with Lithia Chrysler Jeep of Reno's service department. We're glad you found the wait time acceptable and enjoyed our waiting area amenities. It's great to hear that you also deemed our car service reasonably priced.

December 15, 2023

It was great he gave me the exact time my car would be ready. Awesome More

by SIMPSONMARVELLOUS1
Recommend Dealer
Yes
Employees Worked With
Fernando
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Dec 15, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive review about Lithia Chrysler Jeep of Reno's punctual service. Thank you for sharing it with us.

December 15, 2023

We needed a simple annual maintenance and we got in and out quickly and without problems More

by fxstatuti
Recommend Dealer
Yes
Employees Worked With
Fernando
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Dec 15, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback about our efficient annual maintenance. It is always beneficial for customer service at Lithia Chrysler Jeep of Reno to know we are meeting customers' expectations. Thank you and safe travels!

December 15, 2023

Steering wheel in my 2023 Grand Cherokee was coming apart and Fernando handled the replacement More

by ryanroque
Recommend Dealer
Yes
Employees Worked With
Fernando in the service department
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Dec 15, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your praise for the effort put in by Fernando to handle the replacement of your 2023 Grand Cherokee steering wheel at Lithia Chrysler Jeep of Reno. Thank you for sharing this experience with us.

December 15, 2023

Work performed is always of the highest standards Nothing more to say, great service! Thank you More

by Rodtakemoto
Recommend Dealer
Yes
Employees Worked With
Jarad
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Dec 15, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your recognition of the high standards at Lithia Chrysler Jeep of Reno. Your satisfaction is crucial to us, thank you for trusting our service.

December 15, 2023

Ben and Fernando were very welcoming and professional, and took excellent care of my 2012 Ram while it was there for an oil change. Thank you! More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben and Fernando
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Dec 16, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate the positive rating and feedback about our team at Lithia Chrysler Jeep of Reno's professional service for your 2012 Ram. Thank you.

December 15, 2023

Friendly and attentive The showroom is comfortable. The facilities were very clean. Thanks to great team More

by lockwood_jason
Recommend Dealer
Yes
Employees Worked With
Jared Phearson
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Dec 16, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for the positive feedback. We're glad to hear that you found our showroom comfortable and clean at Lithia Chrysler Jeep of Reno. Our team appreciates your support.

December 15, 2023

They have fantastic customer service, listen to what I had to say about the vehicle and seemed to care! More

by Sfssg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your kind words. At Lithia Chrysler Jeep of Reno, listening to our customers' needs and showing empathy is a top priority. We're glad this resonated with you during your experience with us.

December 15, 2023

Amazing fast service thanks bob Easy to work with keeps me updated on whatever is going on with my Jeep More

by PINEDO159
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
Report | Print
Dec 15, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your review and are happy to hear about your positive experience with our service at Lithia Chrysler Jeep of Reno. It's always great knowing that the updates on your Jeep were timely and informative. Thank you for choosing us.

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