Lithia Chrysler Jeep of Reno - Service Center

Charles was extremely helpful and kind. The complimentary coffee machine and shuttle made my day. It helped me stay awake and get home safely while waiting for my car to be done. The complimentary coffee machine and shuttle made my day. It helped me stay awake and get home safely while waiting for my car to be done. More

Informed and caring for my needs facility was clean and all employees were friendly and nice just wish I could figure out how to make coffee all employees were friendly and nice just wish I could figure out how to make coffee More

Going to Lithia Chrysler Jeep of Reno is more like visiting family and friends for me rather than some faceless dealership where I really don't know anyone. visiting family and friends for me rather than some faceless dealership where I really don't know anyone. More

Very helpful. Ben was very informative and followed up on all his communications to make sure I was completely satisfied. Ben was very informative and followed up on all his communications to make sure I was completely satisfied. More

Didn't wait too long. Looked into all my complaints, even though I came in late and my appointment was for oil change only. I appreciated that since I travel quite a bit a Looked into all my complaints, even though I came in late and my appointment was for oil change only. I appreciated that since I travel quite a bit and can't always get an appointment when I'm in town. More

Mechanic didn't put drain plug in properly almost all the oil drained out I Had jeep towed to dealership Robert said they washed and vacuumed (didn't look like it was done) and offered to fill up my gas tank oil drained out I Had jeep towed to dealership Robert said they washed and vacuumed (didn't look like it was done) and offered to fill up my gas tank but my tank was full More

Great service. Friendly, professional, and knowledgeable staff. But it was a bit pricey. I love the Jeep. Friendly, professional, and knowledgeable staff. But it was a bit pricey. I love the Jeep. More

It was great everyone was friendly and very helpful. It was nice to see smiling faces It was nice to see smiling faces More

Always helpful and easy to work with. My experience was pleasant and I felt well taken care of. My experience was pleasant and I felt well taken care of. More

Very nice and professional Staff is pleasant and professional. Dealership has always provided excellent customer support and care. professional. Dealership has always provided excellent customer support and care. More