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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,419 Reviews

2,419 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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December 04, 2023

Very thorough and helpful in fixing my vehicle Extremely easy to drop off with appointments and virtually no delays More

by dave.thackaberry
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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Dec 05, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your feedback and are glad to hear that you found our process at Lithia Chrysler Jeep of Reno easy with virtually no delays. We strive to be thorough in all aspects of vehicle repair. Thank you for choosing us.

December 03, 2023

It was professional and they did a good job in solving my problem. Seems like everyone had good integrity and honesty More

by Clutch_44
Recommend Dealer
Yes
Employees Worked With
Fernando
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Dec 04, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your high rating and recognition of our professionalism at Lithia Chrysler Jeep of Reno. Our team prioritized your problem, demonstrating their commitment to integrity and honesty in service delivery. Thanks for choosing us.

December 03, 2023

He was the nicest person I've dealt with there. All your service managers should be his kind of nice. I usually dread dealing any of them. They're mean and rude. More

by SCHELLEE_P
Recommend Dealer
Yes
Employees Worked With
Fernando.
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Dec 04, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

December 03, 2023

Went in for oil change and tire rotation. A little disappointed my lock key was broken? Not returned to me either. I've only used Lithia for tire rotation. More

by Lena05
Recommend Dealer
Yes
Employees Worked With
Jared
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Dec 03, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

December 03, 2023

Very efficient and always made sure my questions were answered Very friendly Estimated time was accurate More

by LAGREENEYEZ05
Recommend Dealer
Yes
Employees Worked With
Bob Pearce
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Dec 03, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 03, 2023

Everything went smooth No problems, in and out quickly Everyone was professional and nice. Clean showroom More

by muleymad
Recommend Dealer
Yes
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Dec 03, 2023 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 03, 2023

Respect appointment times. Had my jeep fixed in two days. Great at communicating with you. More

by lorena.ortiz96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your feedback and are pleased to hear we could provide efficient service for your jeep at Lithia Chrysler Jeep of Reno. Thank you for choosing us.

December 03, 2023

I accidentally missed my appointment and Charles helped me and got me in same day to get repairs done More

by josephgrindle
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
Report | Print
Dec 03, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your review. It's great to hear that Charles was able to assist you same day for the repairs at Lithia Chrysler Jeep of Reno. Safe travels!

December 03, 2023

Good It went well The experience was a good one and I would recommend going there to other people More

by ADAMS7374
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
Report | Print
Dec 03, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

December 02, 2023

Jared was friendly and efficient. He was able juggle some things around that allowed additional service to my vehicle that I didn't know was needed when I made the appointment. More

by kcr77
Recommend Dealer
Yes
Employees Worked With
Jared
Report | Print
Dec 02, 2023 -

Lithia Chrysler Jeep of Reno responded

It's great to know Jared provided efficient service and could address extra needs for your vehicle at Lithia Chrysler Jeep of Reno. We greatly value your feedback.

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