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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,419 Reviews

2,419 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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December 02, 2023

Our Jeep was well cared for. The staff was fast and professional. As always, we are very happy with our visit. More

by ROGUE3708
Recommend Dealer
Yes
Employees Worked With
Sorry, forgot his name but I was taken care of timely and professionally
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Dec 02, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your 5-star review. The Lithia Chrysler Jeep of Reno and our professional staff aim to provide speedy and reliable service for your Jeep. Your satisfaction remains a priority for us.

December 02, 2023

I dont feel the honesty, and I feel like they think im stupid amd don't want to waste the time to address my issues ?? More

by LINDSTROMDAVID143
Recommend Dealer
No
Employees Worked With
Charles Sebastian
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Dec 02, 2023 -

Lithia Chrysler Jeep of Reno responded

Hello, Your satisfaction is our goal here at Lithia Chrysler Jeep of Reno. At your convenience, we would like to speak with you about the level of customer service and care you received from our team. Will you please email us your preferred contact information so we can discuss your feedback in greater detail? Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

December 02, 2023

Always a pleasure w Charlie. Today my jeep w 115k is running better than ever. Thank you! More

by whitlow.scott
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Dec 02, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback about your experience with us. We look forward to helping keep your jeep running smoothly at Lithia Chrysler Jeep of Reno. Thank you for the support and trust!

December 02, 2023

Good I appreciate the service and didn't have any problems. That is all Thanks Again More

by jcone1983
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Dec 03, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

December 02, 2023

Excellent support Friendly and Professional Tony went out of his way to make sure everything was accomplished More

by vmc737
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Seibert
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Dec 02, 2023 -

Lithia Chrysler Jeep of Reno responded

We're glad to hear about your positive experience with our support team and Tony's professional service at Lithia Chrysler Jeep of Reno. Your satisfaction matters greatly to us.

December 02, 2023

I've been shuffled around representative's and SO GLAD to have gotten Robert Pearce this visit!! I will remain with him moving forward as he is the most knowledgeable, professional and helpful representative More

by DKINLAGUNA
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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Dec 02, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive review about your recent experience with our customer service at Lithia Chrysler Jeep of Reno. Robert Pearce's professional approach is indeed a beacon for us all and we're glad you took the time to express this. We'll pass along the compliments as suggested.

December 02, 2023

Very friendly and got things done in a timely manner They were very professional and have a great waiting room. More

by WINKYB09
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
Report | Print
Dec 02, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your kind words. Our team at Lithia Chrysler Jeep of Reno strives for efficiency and comfort in our service. We're glad you had a positive experience with us.

December 02, 2023

Easy going, friendly and clear in explaining car services Excellent customer service and follow up More

by silva.sharon
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
Report | Print
Dec 02, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate the kind words about our customer service and the clarity of our explanations at Lithia Chrysler Jeep of Reno. We look forward to serving you in future visits.

December 02, 2023

Great service. Great service. Robert was very knowledgeable and courteous. My car was delivered on the time that it was promised. More

by Chirolas
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
Report | Print
Dec 02, 2023 -

Lithia Chrysler Jeep of Reno responded

Appreciate your high rating and positive feedback about our service and knowledgeable staff at Lithia Chrysler Jeep of Reno. We strive to meet promised timelines. Thank you for choosing us for your auto needs.

Dec 03, 2023 -

Chirolas responded

It pays to buy extra warranty.

December 01, 2023

Does not matter I will never go back to that dealership I felt he was not truthful with me and then disappeared when It was time to check out More

by Hdbennjrspks
Recommend Dealer
No
Employees Worked With
Forgot his name
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Dec 01, 2023 -

Lithia Chrysler Jeep of Reno responded

Hello, Your satisfaction is important to us. We would like to have a better understanding of your feedback. Please reach out to us at your earliest convenience to discuss the customer service you received in greater detail. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

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