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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,373 Reviews

2,373 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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November 09, 2023

Great Everyone and everything related to the service on my Jeep gets a 5. This survey, however, does not. It's very annoying to get this by text. More

by mepperson962
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
Nov 09, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback about our Jeep service at Lithia Chrysler. Your point about the text survey is noted and understood. Thank you for sharing your perspective.

November 09, 2023

The dealership is terrific! Kudos to employees such as Bob Pierce from your service department, who brings an elite customer service experience and a great attitude to your ser More

by Jay Kerrigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Lithia Chrysler Jeep of Reno responded

We're pleased to hear about your positive experience at our dealership, and particularly with Bob Pierce from the Service Department. Your kind words are greatly appreciated.

November 08, 2023

Easy to schedule appointments Friendly staff, they always go over the work order too make sure all was done correctly More

by CHERIHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

November 08, 2023

Service writers were friendly and helpful. Work was done quickly and efficiently. Waiting area was clean and comfortable. More

by suestokes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Lithia Chrysler Jeep of Reno responded

It's good to hear that the service writers were of assistance and our facility met your standards. We appreciate your positive remarks about Lithia Chrysler Jeep of Reno.

November 08, 2023

Excellent service writer as he explained everything in detail both when I drooped off and picked up my vehicle. I’ll definitely be back next time I need service!! More

by Dave.W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben was my service writer but his name and photo were not included
Nov 08, 2023 -

Lithia Chrysler Jeep of Reno responded

We're glad the detailed explanations from our service writer at Lithia Chrysler Jeep of Reno were helpful. We look forward to assisting with your vehicle's future service needs.

November 08, 2023

Check in was easy and the oil change was done quicker than I expected. I will return for the next one. More

by SFORBESL
Recommend Dealer
Yes
Employees Worked With
Jared. He's always awesome!!
Nov 08, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive input. We strive for quick and easy service like we provided with your oil change. Looking forward to seeing you again at Lithia Chrysler Jeep of Reno.

November 08, 2023

The service advisor Charles is the best I’ve ever had - he does a fabulous job More

by cchristie1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

cchristie1997 responded

The service advisor Charles is the best I’ve ever had - he does a fabulous job

Nov 08, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your feedback about Charles, our service advisor. We're pleased you had a positive experience at Lithia Chrysler Jeep of Reno. Thank you for choosing us!

November 08, 2023

Very professional , acure and honest on his work service is on time and easy to talk More

by Ricardojuarez67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

November 07, 2023

Thanks for the excellent, efficient service. We’re moving all our vehicle service to this Lithia dealership More

by jamesdemetras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Nov 07, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for appreciating our efficient service at Lithia Chrysler Jeep of Reno. We're looking forward to servicing all your vehicles.

November 05, 2023

Service was great - no issues. Ben Owings takes good care of us every time we need service. More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
Nov 05, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear Ben is always able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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