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Lithia Chrysler Jeep of Reno - Service Center
Reno, NV
2,318 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,318 Reviews of Lithia Chrysler Jeep of Reno - Service Center
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November 30, 2022
This is the first dealership service department which truly puts the client first instead of trying to fabricate charges to pad their profits I have ever dealt with. I have been going to Lithia Chrysler truly puts the client first instead of trying to fabricate charges to pad their profits I have ever dealt with. I have been going to Lithia Chrysler Service (on second Chrysler car bought from them) for 8+ years now. I have never had a bad experience with the service department, nor sales. Previously I went to A. R. with an MDX, and I had 3 years of the worst shady service ever. When they tried to pull another fast one on me, I told them no on the 3rd ceramic brake job they said i needed in 3 years, and 15000 miles. The A.R. service guy told me he would void my warranty if I did not have another brake job. I told him go ahead and void it and went online to find another car. Found a Chrysler at Lithia and traded in my MDX. Lithia Chrysler is a Breath of Fresh air that keeps on giving from Sales to Service, I am so glad I changed dealerships and cars. . BTW, when I traded in my MDX, I was told that the brakes were in great condition. If you want a great sales team, followed with years of honest, caring service, I highly recommend Lithia Chrysler in Reno. More
by cynthia.criss75
November 28, 2022
Charlie is always ready to help. Great service with a great experience. Very pleasant to work with. Julianna Great service with a great experience. Very pleasant to work with. Julianna More
by Red Cars Only
Employees Worked With
November 14, 2022
Bob walked me through the needed service and was very clear. Vehicle got service on time and quickly. clear. Vehicle got service on time and quickly. More
by Cj310
Employees Worked With
November 12, 2022
Robert Black is an awesome person, we will buy another car in the near future from him! Keep up the excellent job you do! Thanks Robert! car in the near future from him! Keep up the excellent job you do! Thanks Robert! More
by Lndsmallfry123
Employees Worked With
October 26, 2022
Five star customer service all the way! Steven and Jared highly professional, continue to take of me and my Jeep Grand Cherokee. Steven and Jared highly professional, continue to take of me and my Jeep Grand Cherokee. More
by MLA
October 20, 2022
Bob is always very helpful in answering my questions. Great service. Very clean environment and bathroom!! Overall, good dealership and service. Great service. Very clean environment and bathroom!! Overall, good dealership and service. More
by normavedder
Employees Worked With
October 20, 2022
Great Service and follow-up. Issue w. Fuel pump. Part tools several weeks to get from from Jeep parent, due to supply chain issues. Lithia followed up with me to give updates an Issue w. Fuel pump. Part tools several weeks to get from from Jeep parent, due to supply chain issues. Lithia followed up with me to give updates and took care of securing a warranty rental car. More
by JanErik.boers@gmail.com
Employees Worked With
Tbd
October 19, 2022
Service was quick. My Jeep was taken in on time and finished close to the time stated. Service rep Bob was great. My Jeep was taken in on time and finished close to the time stated. Service rep Bob was great. More
by MR
Employees Worked With
October 12, 2022
I was a little hesitant when I first called Lithia because you do not get many good responses from dealerships these days. Charles was my first contact and I was really amazed at how much he went out because you do not get many good responses from dealerships these days. Charles was my first contact and I was really amazed at how much he went out of his way to get my truck fixed and he assured me it would be done by week end, even if they had to slip it in between appointments. The whole place had a very courteous and happy attitude. When I left there on Friday, Charles even got me a discount for the work that was done. I would highly recommend Lithia and their service department. Give them a try :) More
by Cindy
Employees Worked With
October 10, 2022
I’ve been a loyal customer since 2006. The service and sales are always excellent. I would recommend this dealership to anyone looking to be treated with the highest of professionalism and The service and sales are always excellent. I would recommend this dealership to anyone looking to be treated with the highest of professionalism and fantastic results. More
by Julie Rose
Employees Worked With
