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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,422 Reviews

2,422 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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November 26, 2023

Friendly staff and good communication. Friendly staff with good communication. They were attentive to all customers. More

by reversepsych
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Nov 26, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate the kind words regarding our attentive team at Lithia Chrysler Jeep of Reno. Your satisfaction is important to us. Thanks for sharing your experience with others.

November 25, 2023

The service writer (Ben Owings) was very approachable. The car was done the same day, but I do wish the dealership would use text messaging or email rather than leaving a voicemail, which I hardly ever ch More

by bucknjosh24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
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Nov 25, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your feedback and are glad to hear that the car was ready within a day. Noted on your preference for communication - we'll bear that in mind going forward. Thanks for choosing Lithia Chrysler Jeep of Reno!

November 24, 2023

Charles Sebastian is super helpful. Dealership service is well organized. On time and professional service. More

by fjk2cf
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive comments on the organized dealership service and professional punctual assistance at Lithia Chrysler Jeep of Reno. It was our pleasure to be there for you, thank you.

November 24, 2023

Service was great and a nice short wait to be seen. Will be back again More

by SISTERALYX2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate the review and are glad to hear about your experiences at Lithia Chrysler Jeep of Reno. We look forward to serving you again.

November 23, 2023

Charles was very informative and helpful. Personable and professional. Ill definitely come back because of Charles More

by anthonypace89
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
Report | Print
Nov 23, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your feedback. It's great to hear that you found the service at Lithia Chrysler Jeep of Reno informative and professional, thank you for your support.

November 23, 2023

Much better than Dolan, you guys were knowledgeable and helpful. I appreciated the information shared. More

by grafitti92
Recommend Dealer
Yes
Employees Worked With
Tony Seibert and Jorge
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Nov 24, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your kind words about our knowledgeable staff at Lithia Chrysler Jeep of Reno. Your satisfaction with the information shared is paramount to us, thank you for this feedback.

November 22, 2023

My Jeep went in on time and was completed when they told me it would. More

by quasmo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember his name
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Nov 22, 2023 -

Lithia Chrysler Jeep of Reno responded

We're grateful for your review. It's good to hear that your experience with us met expectations regarding scheduling at Lithia Chrysler Jeep of Reno. Thank you again.

November 22, 2023

The staff is always pleasant and get the job done in a timely manner. THE BEST!!! More

by jerewalker01
Recommend Dealer
Yes
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Nov 22, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate the positive feedback about your experience at Lithia Chrysler Jeep of Reno. Our team always aims to provide timely services.

November 22, 2023

Every trip in for service is always great. Tony and I believe the other service person is named Bob, are always excellent. More

by geno2124
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Seibert
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Nov 22, 2023 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that you consistently have positive experiences with us at Lithia Chrysler Jeep of Reno. Tony, Bob and the team hold their work to a high standard. We look forward to your next visit for auto-industry needs.

November 21, 2023

Quick and easy. I like that they offered me a ride if I didn't have one, and that I recived a direct call from the employee personally to update me on the status of More

by E93MARIE
Recommend Dealer
Yes
Employees Worked With
I belive his name was Ben but I'm not 100% sure that was his name.
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Nov 21, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback about our customer service at Lithia Chrysler Jeep of Reno. Our goal is to always provide efficient service and open communication to our clients. Your satisfaction is what we strive for, every day.

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