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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,311 Reviews

2,311 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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March 11, 2022

Excellent job work was performed on time in my truck was in good condition when I left More

by Dkluttz62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Lithia Chrysler Jeep of Reno responded

Hello, thank you for sharing your positive feedback about our Service Department here at Lithia Chrysler Jeep of Reno. We are pleased to learn of your experience during your service visit. We look forward to servicing your truck again when needed.

March 06, 2022

Excellent service, I recommend them, if you are buying or need service for your car, this is the best place. If you want to buy a car look for Robert Black. More

by Marcela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
Mar 06, 2022 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your recommendation for the Sales and Service Departments of Lithia Chrysler Jeep of Reno, Marcela. We look forward to the next time our team in either department can help you out. Take care!

March 03, 2022

My car was out of warranty with only 23000 miles it, when an expensive part failed. Charlie contacted Chrysler and got them to cover the repair. Charlie provided outstanding customer care. More

by cinsans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Lithia Chrysler Jeep of Reno responded

Hi there, We are delighted that our team provided you with outstanding customer care. Thank you for choosing Lithia Chrysler Jeep of Reno and please let us know if we can be of any further assistance.

February 28, 2022

I lost my key fob to my 2017 Jeep Wangler and Greg from Service was able to get me in the same day and get me in and out in 30 minutes. The service was excellent and this is why I bought my Jeep from th More

by kdstubbs64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Mar 01, 2022 -

Lithia Chrysler Jeep of Reno responded

Lithia Chrysler Jeep of Reno appreciates the 5-stars and feedback. Our team is glad your experience was excellent, and we hope to see you back for more visits. Safe travels in your Jeep!

February 23, 2022

It was a simple oil change service, but the work was done on time and I was notified promptly when my Jeep was ready. The service rep was friendly, efficient and did exactly what he promised. More

by TMac99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Lithia Chrysler Jeep of Reno responded

Hi, your review made us smile. We love hearing that our employees are going above and beyond for our customers & delivering reliable service. Until we see you next again at Lithia Chrysler Jeep of Reno, we will be sure to keep up our timely services and courteousness.

February 21, 2022

Unexpected problems with my 2021 gladiator. Bob was very understanding and went above and beyond to accommodate me. Got me a loaner and got my vehicle back to me in a timely manner. Thanks. More

by Buffpapa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Donlevy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Lithia Chrysler Jeep of Reno responded

Thank you for your positive feedback! At Lithia Chrysler Jeep of Reno, our staff always strives to go above and beyond with efficient and professional service to assist. Reach out to Lithia Chrysler Jeep of Reno for any auto needs in the future, and happy driving!

February 16, 2022

Robert was great ! He let us know about how long it would take to service our car. And made sure it was washed when we got it back. He was very easy to talk to and und More

by Calvert1948@icloud. Com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lithia Chrysler Jeep of Reno responded

Hi, We are so glad to see our Service Team made such a positive impression on you! We pride ourselves on the high-quality customer care standards we maintain here at Lithia Chrysler Jeep of Reno, and it is wonderful to know you received nothing less. Our Service Department is always here to help with all of your service needs.

February 16, 2022

I had some minor issues in the past with the dealership and service department but they have made many changes in the last few years and now I’m getting both my 2016 Jeep Grand Cherokee and my 2021 Dodge D More

by RenoKiwi72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Freedman, Nick Peele
Feb 17, 2022 -

Lithia Chrysler Jeep of Reno responded

Hi there, We are pleased to hear that our Service Department could meet your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno and we look forward to your next visit.

Feb 17, 2022 -

RenoKiwi72 responded

I think your service department has not just met my expectations they have exceeded them and not only that they have raised the level of what I now expect from other service departments/workshops that work on any of my vehicles.

February 16, 2022

Quick and responsive team that wants to help you get your jeep back up and running. Ben was vary helpful and communicative. More

by forresttdepriest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owens, Ben
Feb 17, 2022 -

Lithia Chrysler Jeep of Reno responded

Hello, It makes us happy that our Service Department could get you back on the road in a timely manner. Thank you for choosing Lithia Chrysler Jeep of Reno and we look forward to seeing you again.

February 02, 2022

Clean, well managed, friendly and helpful employees that know what they are doing, and, I just can’t ignore the cleanliness of the parts of the building that I have seen. And last, I recommend you to anyon More

by a1b2z6m1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

a1b2z6m1 responded

Thank All of you for your attitude and your service.

Feb 02, 2022 -

Lithia Chrysler Jeep of Reno responded

Hello, At Lithia Chrysler Jeep of Reno, we appreciate your return business and recommendation. Please know that we are always here for you.

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