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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,345 Reviews

2,345 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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June 17, 2021

Charley Sebastian is A+++. A car-guy through and through. Attentive to detail, looks for ways to keep costs down. Best service guy I’ve worked with in 50 years of driving. More

by JJD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Lithia Chrysler Jeep of Reno responded

We are pleased to hear you had such a positive experience with us, JJD! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road at Lithia Chrysler Jeep of Reno!

June 11, 2021

I purchased my 2014 Jeep Cherokee from Lithia Chrysler Jeep of Reno. I had 60,000 mile service performed on June 3, 2021. I worked with Ben Owings who gave me excellent customer service. Mr. Ownings is More

by JCW#5712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Owings, Service Dept.
Jun 14, 2021 -

Lithia Chrysler Jeep of Reno responded

Thank you for the purchase of your Jeep Cherokee from us here at Lithia Chrysler Jeep of Reno, and for trusting us with its 60,000 mile service. We appreciate your compliment for Ben and our team.

June 06, 2021

Great customer service! Comfortable and clean atmosphere. Had my oil changed while I waited. Easy to make the appointment beforehand, Rob was super friendly and helpful! More

by Mrstonyaanderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Lithia Chrysler Jeep of Reno responded

Hi there, Thank you for your positive review. We are thrilled you had a helpful, efficient and welcoming experience with Rob and our service team. Thank you for choosing Lithia Chrysler Jeep of Reno and we look forward to seeing you again for any of your future automotive needs,

May 26, 2021

I have recommended this dealer to others.we are always I have recommended this dealer to others. we are always treated will the people of the service department. Ben is one reason we’re chrysler More

by Jlisc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derric Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Owings
May 27, 2021 -

Lithia Chrysler Jeep of Reno responded

Hi there, Thank you for your positive review. Your satisfaction means everything to us, so we are pleased to know that Ben and our service department have always treated you well. We appreciate your recommendation and at Lithia Chrysler Jeep of Reno we look forward to your next visit.

May 26, 2021

Service staff is very willing to discuss problems, questions, and general information about my Wrangler. Even to the point of correcting my misunderstanding of an item in the sales agreement from two More

by Pawnee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Lithia Chrysler Jeep of Reno responded

We are so glad to hear you are satisfied with the level of service provided by our team here at Lithia Chrysler Jeep of Reno! Thank you for entrusting our Service Team with the care of your Jeep Wrangler. Come back and see us anytime!

May 14, 2021

The service Dept is very efficient and super good at getting things done in a timely fashion. They are very respectful of my time and money More

by Kpfconst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Owings
May 15, 2021 -

Lithia Chrysler Jeep of Reno responded

Hi there, Thank you for your positive feedback. Your satisfaction means everything to us, so we are pleased to hear that our service department was efficient and timely. Thank you for choosing Lithia Chrysler Jeep of Reno and we hope to continue to assist with all of your future automotive needs.

May 08, 2021

No one can beat their service. Charlie takes care of his customers; I can trust the work that’s done and the price is reasonable. More

by mslindashields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Lithia Chrysler Jeep of Reno responded

Hi there, Thank you for your positive review. Your satisfaction means everything to us, so we are thrilled to hear about your recent experience with Charlie. Thank you for choosing Lithia Chrysler Jeep of Reno and we hope to see you again.

April 25, 2021

Since 2015 I have made all the service appointments for my 2014 Jeep Grand Cherokee with Charles Sebastian. I have always been made to feel like my car and I will be well taken care of here. More

by catwalk1077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Lithia Chrysler Jeep of Reno responded

Thank you for the 5-star rating and great review! We are happy to know that you have had good service experiences with us at Lithia Chrysler Jeep of Reno, and we hope that you will continue to visit us!

April 02, 2021

This is the second attempt to get my car done and this time they had it done rightist have nothing else to say right now so my 25 words are in. More

by renolisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2021 -

Lithia Chrysler Jeep of Reno responded

Thank you for the review! We appreciate you taking the time to share! We hope to see you at Lithia Chrysler Jeep of Reno!

March 29, 2021

Ben went above and beyond to help get my navigation system fixed on my Dodge Durango. Positive experience compared to other dealers in a town where service is not always a priority. More

by james.farmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Owings
Mar 30, 2021 -

Lithia Chrysler Jeep of Reno responded

Hi there, thank you so much for the great review! We're glad to hear Ben has gone above and beyond in assisting you with your Dodge Durango! We appreciate your business and hope you have a wonderful day!

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