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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,269 Reviews

2,269 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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April 10, 2019

Customer services is top notch I've been taking my Jeep SRT for a few years now and the customer service I experience is the best. The front counter (Nick especially) is the best. I More

by adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Peele
Apr 12, 2019 -

Lithia Chrysler Jeep of Reno responded

We're always happy to help! Thanks for your feedback!

April 10, 2019

Good service If I schedule an oil change , I am giving a time for appointment, I show up and an hour later I am on my way! On other services , the service rep has More

by Jim S 1225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Black
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Lewis
Apr 12, 2019 -

Lithia Chrysler Jeep of Reno responded

Thanks a ton for this great response! Take care!

April 09, 2019

Great Dealership Always a good experience when coming into this dealership. The service staff is always quick to get you an appointment and take care of all your needs More

by acer8569
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kit
Apr 10, 2019 -

Lithia Chrysler Jeep of Reno responded

Thanks for taking the time to leave us this great review!

April 08, 2019

Oil service and multipoint check. Good quality service in a timely matter. The service technicians have fantastic to work with! Note, I have been waiting for a Roof molding strip More

by Jss
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2019 -

Lithia Chrysler Jeep of Reno responded

Thanks for your review! Please don't hesitate to reach out to discuss your concerns further. Thanks!

April 08, 2019

Convenient, Coureous and fast I scheduled my oil change appointment on line with was convenient. Bob and the other Service Department Techs were just as courteous. Quick and easy t More

by Cortney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2019 -

Lithia Chrysler Jeep of Reno responded

We're glad we could help you out! Thanks for your feedback!

April 04, 2019

Service Good customer service, knowledegable in the services that are need and reguarding any and all recalls for my vehicle. I get all my service completed h More

by Cooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2019 -

Lithia Chrysler Jeep of Reno responded

We're glad to hear it! Thanks for your great feedback!

April 03, 2019

In and out quick without being pressured. In and out quickly without being pressured. I was in for an oil change on a life time warranty. When they came and got me the car was ready and wait More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2019 -

Lithia Chrysler Jeep of Reno responded

We're glad we could help you out, Rob! Thanks for your great feedback!

March 25, 2019

Excellent in every respect! Bob Pearce is a top notch representative of your organization - couldn't ask for better or more courteous, helpful service. Won't hesitate to recomme More

by wrangler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2019 -

Lithia Chrysler Jeep of Reno responded

Thanks a ton for this great review and your recommendation! See you next time!

March 22, 2019

Recall on car Brought my car in for recall service and was assisted by Robert Pearce. He was very pleasant, professional, and helpful. Have always been treated we More

by Slugger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Lithia Chrysler Jeep of Reno responded

We're happy to hear it! Thanks for your review!

March 21, 2019

Didnt have to wait half a day Service.area very friendly and I was out less than hour..I waited in the showroom and I wasnt bothered.and the best part my service was free. More

by Robinand batman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2019 -

Lithia Chrysler Jeep of Reno responded

We're glad we could help! Thanks for your review!!

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