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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,395 Reviews
Today: 7:00 AM - 6:00 PM Closed Now
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2,395 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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July 15, 2025

I got in early. They got me in early and got out early. What more could I ask for? More

by JACK.BONNICI
Recommend Dealer
Yes
Employees Worked With
Jared
Jul 15, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

July 14, 2025

A+ thank you for the kind service and quick timing with my rubicon. Always taking care of my car More

by armengert
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

July 14, 2025

Excellent service. Thank you. Excellent customer service. Listened to my needs and addressed everything. Extremely satisfied. More

by MSLUBET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 14, 2025

The most amazing and awesome dealership in Reno. They have been taking care of me since 2017 and they have always been there for my needs. More

by Linda Lambert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando
Jul 14, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

July 13, 2025

I scheduled an oil change and Jeep of Reno was able to get me in with in a couple days. I was in and out. Great customer service. More

by lucky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando
Jul 13, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

July 13, 2025

Covered the services, thorough, on time, and no surprises Professional manner start to finish Thanks More

by tim.peart
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
Jul 13, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 12, 2025

I experienced a lack of professionalism from the service advisor. His demeanor was unhelpful, and I felt he was dismissive of my needs. I also observed a disparity in his treatment of customers, noting a mo More

by oscar81martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derric Williford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for providing this feedback, Oscar, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

More
July 12, 2025

Fernando is the best service advisor I’ve ever worked at at any store with any brand. He goes above and beyond to take care of you. Unfortunately your vehicle can have problems but he does everything he can More

by Johnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando in service
Jul 12, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

July 11, 2025

Fast, friendly, and the showroom was clean. Nice setup of beverages for the customers that ate waiting. More

by LILYJADE43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Jul 11, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

July 10, 2025

Friendly with efficient and excellent service, very professional and simply explained everything I needed to know More

by jarredasantos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben owings
Jul 10, 2025 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!