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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
1,370 Reviews

1,370 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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May 15, 2024

We appreciate all the employees all very nice and professional also fast friendly service enjoy doing business with your dealership. Carrie and Jason wright More

by WRIGHTWRIGHTX3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for highlighting our team's professional, speedy service at Lithia Chrysler Jeep of Reno. It's customers like you that enable us to strive for excellence. We appreciate your business and kind words.

May 15, 2024

Bob did a great job taking care of the service for my Jeep Gladiator. Easy drop off and the work was promptly completed. More

by Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Lithia Chrysler Jeep of Reno responded

It's encouraging to hear your Jeep Gladiator was serviced with efficiency by our team at Lithia Chrysler Jeep of Reno. We appreciate your feedback, thank you.

May 15, 2024

Always offers options without pressure to spend more than planned. Jared works quickly and is always friendly. I appreciate the great service. More

by CF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
May 15, 2024 -

Lithia Chrysler Jeep of Reno responded

We greatly value your feedback at Lithia Chrysler Jeep of Reno. Your positive remarks about our service options and the efficiency of our team truly mean a lot to us. We're here for any future needs you might have with your vehicle.

May 15, 2024

I love every one here at this dealership Donna in parts and Mr. Sebastian and Mr Ben in Service have always been the best. Caring about the customer every time More

by Levcotransmission
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Lithia Chrysler Jeep of Reno responded

We acknowledge your high praise for our team in both the Parts and Service departments at Lithia Chrysler Jeep of Reno. Their dedication to customer care always stands out. Thank you for taking the time to share your positive experience.

May 15, 2024

GOOD JOB OVER ALL FROM STEVE DICK. NOT TONY WAITING FOR A ANSWER IN MY FORD BORNCO SEATS 3 WEEKS More

by shutterman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

May 14, 2024

Outstanding dealership and personnel. I trust and respect the people and know the work we be done right. More

by mcsftguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 14, 2024

The worst part was waiting so long for the parts ! One month + ! No LOANER car was available , even though everything was still covered under the power train warranty, and we had an extended warrant More

by Cnwjenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

May 14, 2024

They always get my car in promptly and communicate with me about the status of the repair More

by Robin R
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Lithia Chrysler Jeep of Reno responded

Hi Robin: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

May 14, 2024

Charles did a thorough job completing my 100K maintenance service and some extra issues. He worked with a third party insurer to submit a warranty claim while taking extra care on the general maintenance iss More

by DMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 13, 2024

Josh in parts has been awesome to work with. My service manager Tony has also been amazing. Highly recommend this dealer even for your Jeep makeover. More

by Joanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh 5 stars
May 13, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with JOsh and Tony here at Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!