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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,372 Reviews

2,372 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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April 04, 2025

Ben always take care of me . .. sometimes right then and there! The latest appointment, I was in and out in a half hour 👍 More

by #198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Apr 04, 2025 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 04, 2025

Professional, polite, and on time The service guy took care of me and my vehicle and the service was performed 100% More

by GARDNERSWATERSERVICE
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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Apr 04, 2025 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

April 03, 2025

great service on oil change and tire rotation. Highly recommend having this dealership service your vehicle. More

by KLCOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

April 03, 2025

Fernando understood my concerns and had the knowledge to know how to address the issue. More

by barbarahart00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Rivas
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Apr 03, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

April 03, 2025

Service department is outstanding. In and out with excellent time and care. Service rep was very helpful. More

by mdflaherty50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
find his card.
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Apr 03, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

April 02, 2025

We had a great experience! The staff was professional and efficient. We will return in the future. More

by Abeilstein
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Apr 02, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

April 02, 2025

Always happy with the service & dealership. We purchased our 2022 Jeep there You are awesome!! More

by lesandjill
Recommend Dealer
Yes
Employees Worked With
Fernando
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Apr 02, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 01, 2025

Excellent service. Answered all my questions. Thoroughly explained my process. Professional and experienced staff. I highly recommend this dealership for your any cars More

by Chilly1977.kh
Recommend Dealer
Yes
Employees Worked With
Ben, Dana, Stephen, and one other I don't remember. Sorry
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Apr 01, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 01, 2025

Staff is nice, but service is average at best. I’ve taken my Jeep in 3+ times for service and I sometimes leave with problems that are still unresolved, even after having been in shop for days at More

by DRMELISSAPEROTTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Sebastian
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you, Dr. Perotti, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 01, 2025

The scheduling program had an error and gave me an unavailable time. Jared explained the issue and then made sure I got my service done anyway, without issues More

by chrisjoycerocks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Report | Print
Apr 01, 2025 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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