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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,280 Reviews

2,280 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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February 14, 2025

Ben is great and easy to work with. He communicated very well and responded to calls and questions so quick it was great! More

by mrsrgalvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
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Feb 14, 2025 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that Ben was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

February 14, 2025

The service was great. Communication was great and it was an easy process to drop my car off have it serviced and returned the same day. More

by Terb21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Owings
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Feb 14, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

February 13, 2025

The service department was awesome! They were so helpful when my heater core went out in the winter! Got me in and out in a hurry! More

by eric.casteel27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
Report | Print
Feb 14, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us, Eric. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 12, 2025

Was not happy with Robert Pearce or his customer service especially with me being a woman More

by CORDOVAM1006
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Pearce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 12, 2025

Charlie is awesome to work with! He is always taken care of us and treated us like family at Reno Jeep Lithia. More

by nicholas.beddoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Nicholas, please let us know.

February 11, 2025

Ben was great. He went out of.his way to fix issues for a Jeep from CarMax. Awesome service. More

by kentw0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
Report | Print
Feb 11, 2025 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 10, 2025

Our service advisor was a great guy he followed through with our repairs everything is perfect More

by stellajoe1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Feb 10, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this service review. We're happy to hear Ben and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 10, 2025

Ben O. Is an amazing service advisor! He took care of everything we asked and very efficiently! More

by jilliannm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
Report | Print
Feb 10, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you, Jillian! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

February 10, 2025

Express service is great. Easy to book and the service is fast. Service advisors are helpful. More

by BRIANR789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Lithia Chrysler Jeep of Reno responded

Brian, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

February 09, 2025

After the initial hiccups with the radiator installation, Bob Pearce came through with "flying colours" and took care of all the outstanding issues. This is one of the many reasons that we keep bringing our More

by kiwibrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2025 -

Lithia Chrysler Jeep of Reno responded

We're glad to hear that our team ensured your radiator installation issues were resolved. Thank you for trusting Lithia Chrysler Jeep of Reno with your vehicles. We're always here to help with any future needs.

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