Lithia Chrysler Jeep of Reno - Service Center

It was such a pleasure working with Ben at this dealership. He really takes the time to listen to his clients and helps you get exactly what you’re looking for. He never pressured me and took all t dealership. He really takes the time to listen to his clients and helps you get exactly what you’re looking for. He never pressured me and took all the necessary steps to ensure I was happy. I highly recommend his services. More

Ben is a pleasure to work with. Highly professional and also friendly and approachable. He is understanding of customer needs and has been accommodating in scheduling and expediency Highly professional and also friendly and approachable. He is understanding of customer needs and has been accommodating in scheduling and expediency each time I have had to bring my vehicle in. He makes an otherwise unideal process much less irksome. Just a great guy to interact with. More

Very poor! Worst experience I've ever had with a dealership, will never recommend! Robert Pearce takes zero accountability and tries to bully you into accepting Worst experience I've ever had with a dealership, will never recommend! Robert Pearce takes zero accountability and tries to bully you into accepting unfair terms. I was told that receiving my vehicle, after it has just been worked on, with an oil leak is my fault and I have to pay for it. More

My experience was exceptionally well, very professional everything outstanding My experience was exceptionally well, and everybody very professional everything outstanding My experience was exceptionally well, and everybody very professional More

Ben is awesome! 5 stars! Got me in same day, addressed the problem and communicated with me daily. I greatly appreciated the follow up call two weeks later to make s 5 stars! Got me in same day, addressed the problem and communicated with me daily. I greatly appreciated the follow up call two weeks later to make sure everything was working properly. More

They were able to take me early and texted when car was finished. Jared was very nice finished. Jared was very nice More

Robert was great I have nothing else to say about that today or tomorrow Wow today or tomorrow Wow More

Mike is an awesome Service Advisor. Thank you so much for everything! Very knowledgeable and helpful!! Thank you so much for everything! Very knowledgeable and helpful!! More

Fernando handled everything flawlessly! The service tech did an outstanding job! I will not take my vehicle anywhere else. The service tech did an outstanding job! I will not take my vehicle anywhere else. More

Excellent customer service, I feel like Ben is working hard to get the job done right and finished quickly hard to get the job done right and finished quickly More