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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,347 Reviews

2,347 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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June 13, 2025

Fernando was very helpful. He allowed me to drop off my truck before my appointment. My truck was done a lot sooner then expected. Great job I will be coming back again. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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Jun 13, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 11, 2025

Oil change was started on time and completed in estimated time Staff was very friendly! More

by SETHHARN
Recommend Dealer
Yes
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Jun 11, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 10, 2025

They always perform the best work and have amazing customer service. 10/10 will recommend to all my friends More

by MATHYOU7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 10, 2025

When in doubt, I will be coming here! Always grateful when I feel my concerns are taken care of at a shop and my Jeep. Thank you to your team! More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 09, 2025

The Jeep service I received was precise and accurate. The intake Representative Michael provided the status of my running board, the amount of installation time, and the exact cost. More

by Charlene Jenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. - Michael
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Jun 09, 2025 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 09, 2025

Ben is always helpful when it comes to repairs on our Jeep! He is a great communicator and works hard to get it in, fixed and out. We appreciate his customer service! More

by massolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Jun 09, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 08, 2025

-Great Service -Bilingual Employee -Short wait time Great Experience, Easy, Friendly & Efficient. Great Job! More

by JUSETH
Recommend Dealer
Yes
Employees Worked With
Fernando
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Jun 08, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 07, 2025

I have a Ram truck. Instead of going to Dolan, I get all of my maintenance and vehicles from You. That about sums it up. More

by garyowen123
Recommend Dealer
Yes
Employees Worked With
Jared
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Jun 07, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

June 07, 2025

Repaired 1st time, on time and as quoted. Friendly staff and comfortable place to do business More

by staci.j.simons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owen’s
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Jun 07, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

June 06, 2025

Service was good, Fernando was polite and listened to my requests. I asked for an oil sample since this was the first "real" oil change, tech got distracted and I didn't get my sample, that was the only neg More

by vipertrudeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Report | Print
Jun 06, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with Fernando and our team. We do apologize that you did not get your oil sample. We will do better the next time!

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