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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,397 Reviews

2,397 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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June 30, 2025

The reason we come is because of Ben Owen's. We've been with him for 9ver15 years. More

by bessette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owens
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Jun 30, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

June 30, 2025

These guys are always great. I can always expect them to meet or exceed the expectations that are set. More

by William Goodpasture
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
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Jun 30, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 29, 2025

They have always been attentive and listened to concerns without making you feel like you don't know what you are talking about More

by journeysloane1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

June 29, 2025

It’s always clean, people are friendly and they are efficient. Never have to wait too long to get an appointment which is amazing! More

by kkmassei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Jun 29, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 28, 2025

Always friendly, always on time. Quality is as expected. I haven’t had any xx from this service department which is refreshing. Just here is what you want/ need, our recommendations, More

by cwoodwardrnfa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

June 27, 2025

Everyone is very helpful and respectful. They even squeezed us in to fix our tire at the end of a busy day. More

by GSBIGGULP
Recommend Dealer
Yes
Employees Worked With
Ferdinand
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Jun 27, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

June 27, 2025

Michael was exceptionally helpful when I came into the service department! He was communicative and made me comfortable with the services I was receiving on my jeep. More

by jennyguz123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Jun 27, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

June 26, 2025

Beautiful job detailing my vehicle, Fernando was on top of customer communication and service. I would definitely recommend this dealership More

by susiequk
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Report | Print
Jun 26, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 26, 2025

TOP NOTCH service! ?????????? The shuttle drivers were awesome too! Always a great experience! Thank you! More

by Swaters99
Recommend Dealer
Yes
Employees Worked With
Michael
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Jun 26, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 26, 2025

Professional prompt Courteous consistent Thorough cost effective Dutiful clean Stable staff Complimentary drinks No pressure sales staff More

by DBOLT22
Recommend Dealer
Yes
Employees Worked With
Jarrod
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Jun 26, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

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