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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,303 Reviews

2,303 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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May 10, 2025

The service I was told that I would receive was not fully stated. No body told me that there were time lines for what I was promised and the service center did not provide what I was told they would. More

by DRGUIGNARD
Recommend Dealer
No
Employees Worked With
Fernando
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May 10, 2025 -

Lithia Chrysler Jeep of Reno responded

Hello, Your feedback is important to us here, and I would appreciate the opportunity to speak with you to address your feedback about your recent experience with our Service Department regarding the level of customer care and communication that you encountered about the service for your vehicle. Please email me with your preferred contact information. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

May 08, 2025

Great place to do business. Always taking care of their customers. Would recommend friends and family. More

by theheuer4
Recommend Dealer
Yes
Employees Worked With
Robert Black and Fernando
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May 08, 2025 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

May 08, 2025

Pleasantly received and the service was expedicious I might add the waiting area was clean and pleasant. More

by vynmotes
Recommend Dealer
Yes
Employees Worked With
Jared
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May 09, 2025 -

Lithia Chrysler Jeep of Reno responded

We appreciate your feedback and are glad you had a good experience with us at Lithia Chrysler Jeep of Reno.

May 07, 2025

Problem was identified and repaired quickly. Robert was great and kept me informed the whole time. More

by 25SULLI
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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May 07, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for the 5-star rating. We appreciate you highlighting our team's efforts at Lithia Chrysler Jeep of Reno.

May 06, 2025

Very helpful. Felt like they care about my issue. Fixed the problem in a timely manner. More

by sym.wilks
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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May 06, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

May 06, 2025

It was efficient and a good experience They scheduled an appointment for me. Very helpful More

by sym.wilks
Recommend Dealer
Yes
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May 06, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 06, 2025

Friendly, fast service Didn't have to wait, got my car in at my appointment time. More

by John and Sandi
Recommend Dealer
Yes
Employees Worked With
Jared
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May 06, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 04, 2025

A great place to take your vehicle for all its needs! I would highly recommend them. More

by MTNSTANG
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Seibert
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May 04, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 03, 2025

Customer Service skills excellent. I had a filter that needed to be changed and he showed me the filter before just replacing. More

by MITCHELLSCULLY6905
Recommend Dealer
Yes
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May 03, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

May 03, 2025

It was easy and fast service. The service advisor was great handled everything and was super fast! Best service experience! More

by SKINN31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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May 03, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

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