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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,508 Reviews

2,508 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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September 20, 2024

I enjoyed worked with Tony and the other service department employees. Tony was easy to work with. He keep me updated about my car’s repair. More

by Cassie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Lithia Chrysler Jeep of Reno responded

We're glad to hear you had a positive experience with our team at Lithia Chrysler Jeep of Reno. Wishing you many safe and happy miles ahead.

September 20, 2024

Tony is great to work, he has good knowledge of mechanical problems, & very good feedback. Thanks More

by mikemeyerbike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Mike, Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

September 20, 2024

The dealership was fast, and the service writer pretty good at his job. I can't ask for anything more. More

by TRODRIG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that Robert and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

September 19, 2024

I had a problem, they got the part but the new part didn’t work. I had to come back again and they got it done quickly. Very grateful for that!! More

by seppi.sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Sue, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

September 19, 2024

My oil change was a great experience. and everyone was helpful. It was done quickly. More

by Larry powers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks, Larry, for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

September 19, 2024

Very comfortable waiting area, if you choose to wait like I did. The staff were all friendly and helpful. More

by bjhaut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Phearson
Sep 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 19, 2024

mike was my service person 😁 he was very good to work with, answered all my questions was very helpful in getting me transportation to and from your shop i was under a close time frame to pickup vehicle More

by GBUSH28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mike the best
Sep 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words for Mike and for taking the time to leave us this wonderful feedback!

September 19, 2024

The technician was very kind and explained everything very well and also provided detailed options. More

by nataramirez2317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure what the techs name was
Sep 20, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

September 19, 2024

Ben is a very professional, kind service representative. He makes you feel very special & that he really wants to take care of you. I will always ask for his help in the future. More

by adwhite26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Sep 20, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad Ben was able to help, and we hope to see you again!

September 18, 2024

Jared Phearson made it easy to get the service that was scheduled. Oil change, filter, tire rotation and misc. inspection items. More

by pipes718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Phearson
Sep 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your kind words for Jared! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

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