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Lithia Ford Lincoln of Boise

Boise, ID

4.7
7,698 Reviews
Lithia Ford Lincoln of Boise is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Ford Lincoln of Boise became a part of the Lithia Motors family of dealerships in February 2000 after being acquired from Bob Rice Ford, Inc. Lithia Ford Lincoln of Boise, near the surrounding areas of Boise, Nampa, Meridian, Caldwell, Emmett and Idaho City Idaho, features a wide selection of new Ford and used Ford cars, trucks and SUVs. Our inventory includes new models such as the Fiesta, Focus Sedan, Fusion, Mustang, Mustang GT, Mustang Shelby GT500, Escape, Edge, Explorer, Sport Trac, Flex, Expedition, Ranger, F-150, Super Duty, Fusion Hybrid and Escape Hybrid.
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8853 West Fairview Ave

Boise, ID

83704

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Showing 7,698 reviews

July 19, 2023

Mike Mance and the rest of the service team did a great job on my recent repair. More

by SCOTT_JOYNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mance
Jul 19, 2023 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your excellent review, Scott! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Ford Lincoln of Boise to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

July 19, 2023

Lacking quality control, after windshield installed vehicle is clean and acceptable to return to customer. More

by IBTYLER2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aron Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tobar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2023 -

Lithia Ford Lincoln of Boise responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Jim Sterk General Manager

July 19, 2023

Top quality craftsmanship hands on care driven to serve us great communication time sensitive friendly More

by JOE.BEHL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Hossfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for our service department, Joe! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

July 19, 2023

It was the smoothest truck purchase that my wife and I ever experienced! Thank you. More

by JEFFRUSSELL7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gennadiy Barbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neris Saric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Layne, Steffan
Jul 20, 2023 -

Lithia Ford Lincoln of Boise responded

Hello, Jeff! Thank you for taking the time to let us know how we are doing. Our customers are our top priority, so we're thrilled that our team was able to provide you with a smooth buying experience. Enjoy your new truck! Best Regards, Jim Sterk General Manager

July 19, 2023

Sought all over for a dealership that would think beyond just numbers to a proven interest in the "human side" of the transaction. Found Lithia Ford -Lincoln in Boise, Idaho on Fairview Ave. They can and w More

by Truth Seekers Church
Recommend Dealer
Yes
Employees Worked With
Gennadiy Barbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Haylett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Pike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Lithia Ford Lincoln of Boise responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

July 18, 2023

They got me in and out quickly. I didn’t completely understand which services were included in my service plan and which were optional and had additional charges. I ended up paying More

by BRIAN PETERSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Jul 18, 2023 -

Lithia Ford Lincoln of Boise responded

Brian, Thanks for sharing your thoughts about your service experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

July 18, 2023

Teddy my Service Rep as always got me in and taken care of. He's Awesome. More

by DOUGPERALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teddy Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Lithia Ford Lincoln of Boise responded

Doug, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Teddy met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

July 18, 2023

The service department has been very helpful with my car. They have gone out of their way to make sure all of my car's and mine needs are met. More

by JEFFHOFFMAN
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in Service
Jul 18, 2023 -

Lithia Ford Lincoln of Boise responded

Jeff, Thanks for sharing your thoughts about your service experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

July 18, 2023

They were able to work me in even though it was right before the 4th of July Holiday to begin working on the repair I needed. I was kept updated throughout the process and am 100% satisfied with the resu More

by brentjons22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, not sure of last name but he was my service rep.
Jul 18, 2023 -

brentjons22 responded

Thanks for taking good care of me.

Aug 01, 2023 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

July 18, 2023

As always, great speedy service. The team is always friendly and helpful. It was my first oil change with my new Bronco. Brown Bird in parts was extremely helpful with ordering my More

by Hunterhawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, Bird
Jul 18, 2023 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new Bronco! Best Regards, Jim Sterk General Manager

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