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Lithia Ford Lincoln of Boise

Boise, ID

4.7
7,722 Reviews
Lithia Ford Lincoln of Boise is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Ford Lincoln of Boise became a part of the Lithia Motors family of dealerships in February 2000 after being acquired from Bob Rice Ford, Inc. Lithia Ford Lincoln of Boise, near the surrounding areas of Boise, Nampa, Meridian, Caldwell, Emmett and Idaho City Idaho, features a wide selection of new Ford and used Ford cars, trucks and SUVs. Our inventory includes new models such as the Fiesta, Focus Sedan, Fusion, Mustang, Mustang GT, Mustang Shelby GT500, Escape, Edge, Explorer, Sport Trac, Flex, Expedition, Ranger, F-150, Super Duty, Fusion Hybrid and Escape Hybrid.
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8853 West Fairview Ave

Boise, ID

83704

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Showing 7,722 reviews

July 18, 2023

Teddy my Service Rep as always got me in and taken care of. He's Awesome. More

by DOUGPERALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teddy Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Lithia Ford Lincoln of Boise responded

Doug, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Teddy met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

July 18, 2023

The service department has been very helpful with my car. They have gone out of their way to make sure all of my car's and mine needs are met. More

by JEFFHOFFMAN
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in Service
Jul 18, 2023 -

Lithia Ford Lincoln of Boise responded

Jeff, Thanks for sharing your thoughts about your service experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

July 18, 2023

They were able to work me in even though it was right before the 4th of July Holiday to begin working on the repair I needed. I was kept updated throughout the process and am 100% satisfied with the resu More

by brentjons22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, not sure of last name but he was my service rep.
Jul 18, 2023 -

brentjons22 responded

Thanks for taking good care of me.

Aug 01, 2023 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

July 18, 2023

As always, great speedy service. The team is always friendly and helpful. It was my first oil change with my new Bronco. Brown Bird in parts was extremely helpful with ordering my More

by Hunterhawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, Bird
Jul 18, 2023 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new Bronco! Best Regards, Jim Sterk General Manager

July 18, 2023

The dealership was very honest about the length of the repair. Teddy the service manager over my vehicle was excellent with communication. That was the key to me thinking this was five star service. I hig More

by BOISEMINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teddy Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your excellent review! We are so glad that Teddy had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Ford Lincoln of Boise to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

July 18, 2023

Mike at the service desk did his best to make our experience a positive one. More

by sterlingsilver23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 18, 2023 -

Lithia Ford Lincoln of Boise responded

Thank you for choosing Lithia Ford Lincoln of Boise. Your feedback and rating mean a lot to us. I am glad Mike was able to help, and we hope to see you again! Best Regards, Jim Sterk General Manager

July 18, 2023

The part that was supposed to available at the dealership to fix my car was not repair took over a week. Was not offered a courtesy car. Service consultant was nice and did keep me updated on my car. I More

by JTB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Jul 21, 2023 -

Lithia Ford Lincoln of Boise responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Best Regards, Jim Sterk General Manager

July 18, 2023

I asked the attendant to rotate my tires and he said no problem, however my type of car has a special lock which was barrier in my glove box and there was no way they rotated them. My complaint is, if you More

by Cindy mccauley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Grant Cook
Jul 22, 2023 -

Lithia Ford Lincoln of Boise responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Jim Sterk General Manager

July 18, 2023

Quick and easy to set appointment. Good speedy service. Got me back on the road faster than the other dealerships in the area. More

by tedlayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Oltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

July 18, 2023

Allen was very helpful. He got the word done earlier than expected and was prompt with communication. More

by Ray guy
Recommend Dealer
Yes
Employees Worked With
Allen Oltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing about your experience with Lithia Ford Lincoln of Boise. Allen and our team appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

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