Lithia Ford Lincoln of Boise

Service Department We appreciate the service we have received from Lithia. We were taken care of quickly, and Rhett kept in touch with us until the work was done. We appreciate the service we have received from Lithia. We were taken care of quickly, and Rhett kept in touch with us until the work was done. More

Excellent Customer Service My service advisor was Lisa, who remained in contact with me every day during my vehicle upgrade. I had the Lincoln Navigation option added, which re My service advisor was Lisa, who remained in contact with me every day during my vehicle upgrade. I had the Lincoln Navigation option added, which required a new unit to be installed. The first unit was not working, so they had to re-order a new unit. It was supposed to be overnighted for the next morning delivery, but did not arrive until two days later. Lisa called every day to let me know what was going on. As a Lincoln owner, the service department gives a loaner Lincoln for service work. I received a similar Lincoln MKZ that I have from the service department. Lisa told me to use it as much as I would normally use my own car. When the installation was complete, Lisa called and gave me the good news. She apologized for the late delivery of the new unit (I do not consider this any reflection on the service department; it was the delivery company delivering the part. The unit was correctly installed with no marks anywhere to indicate a new installation. Since I had thoroughly read the owner's manual, I already knew how to work the Navigation (the Navigation in the loaner did not hurt, either). I am completely satisfied with Lithia Ford-Boise in everything they have helped me with, from the initial purchase of the new car to every service need I have had. More

Best Buying Experience Great people - I purchased an F-150 at an agreeable fair price, no pressure or sales pressure. I was in the process for 3.5 hours (I had a lot of que Great people - I purchased an F-150 at an agreeable fair price, no pressure or sales pressure. I was in the process for 3.5 hours (I had a lot of questions) and it was like having a casual conversation in someones home. More

Fast and friendly service Our new car purchase went very smoothly and we got a great car at a fair price. The staff was friendly and helpful, from sales through financing. Our new car purchase went very smoothly and we got a great car at a fair price. The staff was friendly and helpful, from sales through financing. More

Great job by Dave Balbas We faced a real "time" challenge - lease on 2013 Edge expiring, and had problems with another area Ford dealer in finding a 2015 Edge before the origi We faced a real "time" challenge - lease on 2013 Edge expiring, and had problems with another area Ford dealer in finding a 2015 Edge before the original lease expired. So went to Lithia Ford, and Dave Balbas more than went the extra mile in locating a 2015 Edge that meets our requirements and expectations. Great job by Dave! More

New car I got close to the deal I wanted without a lot of pressure and they didn't take up a lot of time. I was appreciative of that. I got close to the deal I wanted without a lot of pressure and they didn't take up a lot of time. I was appreciative of that. More

Great Service on an Old Pickup We have an older pickup and they help us maintain it at the best possible price and let us know if it really needs fixed or if it is something that do We have an older pickup and they help us maintain it at the best possible price and let us know if it really needs fixed or if it is something that doesn't effect keeping us on the road. More

Inept Service Department I've now requested the factory grime be cleaned from the inside of the windows three times, each time I've been told it had been cleaned. Each time th I've now requested the factory grime be cleaned from the inside of the windows three times, each time I've been told it had been cleaned. Each time they have not been touched. More

Amazing Team Recently my wife and I purchased a 2015 GT Performance Package Mustang from Lithia. We have purchased a few vehicles from these guys and all I can sa Recently my wife and I purchased a 2015 GT Performance Package Mustang from Lithia. We have purchased a few vehicles from these guys and all I can say is "TOP NOTCH" customer service and zero problems with negotiations. The gentleman that we have dealt with on several occasions (Alan and Kent) have always been there to take as much time to put us in the vehicle we are interested in. They aren't just there for business, but they are truly a part of our family in so many ways. We have had some financial issues based on medical problems that we've dealt with and Alan and Kent have always been up to bat for us to make it work for our family. Even though dealerships are there to make money, Alan and Kent have a conscience so families or individuals do not put themselves into a financial hardship. Overall I would recommend to deal with Lithia of Boise to purchase the vehicle your looking for and I would tell you to ask for Alan and Kent to fulfill your dreams on your next vehicle. Those two guys are best on what they do and have plenty of knowledge. More

New Pickup purchase They gave me what I wanted at the price I wanted to pay. Everyone was friendly and very interested in making sure I was happy with the purchase as a They gave me what I wanted at the price I wanted to pay. Everyone was friendly and very interested in making sure I was happy with the purchase as a whole. More