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Lithia Ford Lincoln of Boise
Boise, ID
7,698 Reviews
Lithia Ford Lincoln of Boise is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Ford Lincoln of Boise became a part of the Lithia Motors family of dealerships in February 2000 after being acquired from Bob Rice Ford, Inc. Lithia Ford Lincoln of Boise, near the surrounding areas of Boise, Nampa, Meridian, Caldwell, Emmett and Idaho City Idaho, features a wide selection of new Ford and used Ford cars, trucks and SUVs. Our inventory includes new models such as the Fiesta, Focus Sedan, Fusion, Mustang, Mustang GT, Mustang Shelby GT500, Escape, Edge, Explorer, Sport Trac, Flex, Expedition, Ranger, F-150, Super Duty, Fusion Hybrid and Escape Hybrid.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 7,698 reviews
July 29, 2014
first time car buyer I got my first brand new car from lithia ford. It was a Ford focus.I got it with trade in. they gave me the best deal in town for my old car. Gena he I got my first brand new car from lithia ford. It was a Ford focus.I got it with trade in. they gave me the best deal in town for my old car. Gena helped me with everything. I will definitely come back and refer people to come and get a car from him More
by pasha16
Employees Worked With
Gena barbin
Helpful July 28, 2014
Great Salesman Christian was so Knowledgeable and was so professional..If I ever had to buy another car it would be from Christian FOR SURE!! Such a great Experience Christian was so Knowledgeable and was so professional..If I ever had to buy another car it would be from Christian FOR SURE!! Such a great Experience... More
by rbutson
Employees Worked With
Christian
July 24, 2014
Thanks Timm! Not only did I get a great deal on my "new to me" car, but I also got great customer service. Timm was so patient and rode all over town with me on mu Not only did I get a great deal on my "new to me" car, but I also got great customer service. Timm was so patient and rode all over town with me on multiple test drives -- even straight through his lunch hour! He and Cristian were knowledgeable, friendly and respectful. I only buy a car every 10 years, but I'll know where to go first next time: Lithia Ford Boise! More
by ckulchak
Employees Worked With
Timm, Cristian Szentanai
July 23, 2014
Bought used @ Lithia, endless repairs & waiting for service Bought a used car from Lithia Boise... needed repairs, and repairs, and repairs.... back again for the same repairs. Wait to get an appointment, wait Bought a used car from Lithia Boise... needed repairs, and repairs, and repairs.... back again for the same repairs. Wait to get an appointment, wait to get car... car delayed because service is backed up. Waiting waiting waiting. I just want my car fixed. So frustrated... If not for the warranty I wouldn't go back. More
by DogD
Employees Worked With
Kevin Hossfeld
July 22, 2014
Love this place!! My husband and I went to Lithia Ford to test drive a few trucks because my husband couldn't decide on the truck he wanted. Gene was awesome! He was ve My husband and I went to Lithia Ford to test drive a few trucks because my husband couldn't decide on the truck he wanted. Gene was awesome! He was very knowledgeable and helped my husband decide on a truck. We will definitely be back to buy the truck from Gene. Thank you!! More
by volley11
Employees Worked With
Gene Barbin
July 21, 2014
Great experience My wife and I purchased a car from Gene and it was a wonderful experience. Stress free process and great customer service. Thank you for everything. My wife and I purchased a car from Gene and it was a wonderful experience. Stress free process and great customer service. Thank you for everything. More
by Galinay66
Employees Worked With
Gene Barbin
July 15, 2014
Best Customer Service!!! Purchased a car from Gene at Lithia Ford in Boise and could not be more happy with the service and my new Ford Fusion Energi. Purchased a car from Gene at Lithia Ford in Boise and could not be more happy with the service and my new Ford Fusion Energi. More
by kroshka_ny
Employees Worked With
Gene Barbin
June 29, 2014
Love this dealership My family has purchased 6 vehicles from Cindy Mellinger at Lithia Ford. We have always been treated like family by ALL of the folks at Lithia. I will My family has purchased 6 vehicles from Cindy Mellinger at Lithia Ford. We have always been treated like family by ALL of the folks at Lithia. I will continue to purchase my vehicles here and have my vehicles serviced there. More
by Dsayre
Employees Worked With
Cindy Mellinger
June 19, 2014
Purchase of New Truck The other day my wife and I went to Nampa and looked at 2014 F350 Trucks. After spending all day at that dealership we became worn out because the st The other day my wife and I went to Nampa and looked at 2014 F350 Trucks. After spending all day at that dealership we became worn out because the staff kept going back in forth with payment and over all pricing. The next day we called Lithia and we were put in contact with Kim Luy, new car sales. Within 1 hour they gave us the best price which included lifetime oil changes, extended warranty, and additional trade in value. The payments were 250.00 less than the other dealership which did not include the oil changes or extended warranty. Kim went way out of her way to make this purchase the most pleasant one we have ever had. Kim Luy is a credit to what Lithia Ford stands for. More
by mhollinshead
Employees Worked With
Kim Luy
June 17, 2014
Don't take your car here I bought my 2009 ford escape in for a recall and to have the lift gate looked out repaired. I entered into the service center at 7:06 am to deliver my I bought my 2009 ford escape in for a recall and to have the lift gate looked out repaired. I entered into the service center at 7:06 am to deliver my car for the 8 am appointment. When I walked in the door, Ryan and another person where deep in there phones texting, only on person Kevin acknowledged my existence, he then referred me to Ryan, who was annoyed I dare bother him. He had me fill out paper work, telling me to give my email as they were going paperless, I asked if they are going to sell my email address as this is a legitimate questions. He took offense. No ride was offered, glad I made my own arrangements. I was told I would get a call about the lift gate. I called at 11 AM spoke with Ryan again, I asked if the car was ready, and what was going on with it. He said he had to go ask, then he asked if I needed my car. I said No, I just don't like others to have it. (it was a gift from my husband) He said I will terminate the order and you can come get it. I then asked to speak with a Service Manager, once Ted got on the phone he had no idea who I was or why I was calling. He had to put me on hold and to go find out about my car. I get that the recall is a computer thing and it takes hours, but logically wouldn't you do the lift gate first in case you had to order parts. Nothing but attitude from both employees. The lack of customer service makes one question why wouldn't you drive to Meridian or Nampa to another ford, but they are all probably the same. 12:26 PM Spoke with general manager, he explained that I was the one in the wrong, even after explaining that I caught his employees being untruthful. He stated I am the one being rude, and terminated my repair. However, I was told by his employee Ted when I spoke with him about 11 that the car was right in the middle of the recall updating the computer and it couldn't be moved. The general manager said my car wasn't being done at all. SO I am confused as to why I am the one being rude when, can't get a straight answer out of any of them. General Manager stated someone would be dropping my car off in a few minutes its now 1:10 PM and no car. I doubt my review will be posted but I will be taking this up with Ford Corporate. More
by navygirl1103
Employees Worked With
Ryan Service Department
