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Lithia Hyundai of Anchorage

Anchorage, AK

4.2
1,968 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
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5400 Old Seward Hwy

Anchorage, AK

99518

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Showing 1,968 reviews

June 23, 2022

Our dealer (Blayke) was the best! He made us feel comfortable during the entire sales process. He wasn't pushy or overbearing. He even kept our younger children entertained when we we More

by MEGANANDDREW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Layne Gunter
Jun 24, 2022 -

Lithia Hyundai of Anchorage responded

Hi, We appreciate the kind review and so will our team! We look forward to seeing you again here at Lithia Hyundai of Anchorage!

June 22, 2022

Staffing level is so low that it takes weeks for them to look at your vehicle. The adviser assigned could not be contacted by phone. They did successfully repair the recall, but neglected to call and let More

by Frustrated
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevins Mercedes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Lithia Hyundai of Anchorage responded

Hello, Thank you for bringing this to my attention. It is regrettable to hear about your experience and I apologize for any inconvenience this has caused you. If you are willing, I would also like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the number provided below. Jeremy Tou General Service Manager 907-762-5131

June 21, 2022

Even though short-handed, did their best, as usual! The only Dealership I will deal with. Always meet my expectations. More

by SULLIVAN.SUSAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Garza
Jun 22, 2022 -

Lithia Hyundai of Anchorage responded

We strive to always meet our clients expectations here at Lithia Hyundai of Anchorage! Thank you for taking the time to praise our Service Team, it means a lot. We look forward to having the pleasure of assisting you again.

June 20, 2022

I appreciate the communication between staff and customer and the ride to and from work More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad you had a great experience with us! We look forward to seeing you again here at Lithia of Hyundai of Anchorage!

June 19, 2022

The people were very friendly and helpful one the day we bought the car. And when we had to go back to ask questions they were wonderful and helped so much. More

by jimjaneturnbull
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember the young man’s name
Jun 20, 2022 -

Lithia Hyundai of Anchorage responded

Congratulations on your new car. We are so elated to learn that the team was able to answer all of your questions. Let us know if you need any assistance down the road. Have a great day from everyone here at Lithia Hyundai of Anchorage.

Jun 21, 2022 -

jimjaneturnbull responded

Thank you for your help with my car. I love it and was treated well in the service center.

Jun 21, 2022 -

jimjaneturnbull responded

Your team is great.

Jun 21, 2022 -

jimjaneturnbull responded

Good day

June 16, 2022

Hyundai of anchorage always takes car of all my needs, is quick and efficient, and the customer service is always on point! More

by SAMANTHA.SAMPSON95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2022 -

Lithia Hyundai of Anchorage responded

Samantha, we here at Lithia Hyundai of Anchorage appreciate you taking the time to leave us this great 5-star review! We appreciate your business and we are glad to always take care of your car needs. We look forward to seeing you again!

June 14, 2022

Too May changed in the service department, , service was fast, maybe too fast, they competed mycar in less then 16 minutes . Just hard to believe they checked the items marked on the work sheet More

by jackmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

jackmac responded

It’s become harder to get an appointment

June 14, 2022

Shuttle service is great for us out of towners The service folks are prompt and friendly. More

by AKVIPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Garza
Jun 16, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for taking the time to leave us this positive feedback! We hope that we can make your next visit a 5-star experience.

June 13, 2022

Took them 8 hours to do an oil change & yire rotation my appointment was 10AM, I dropped my vehicle at 9am. Done with my work around 5pm I went back to pick up my vehicle. To my surprise it wasn’t ready. I More

by DMARKDANIELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian
Jun 16, 2022 -

Lithia Hyundai of Anchorage responded

We understand your frustration for the unexpected wait time. We would like the opportunity to work toward a positive solution. Please feel free to contact me directly. 907-762-5131 Jeremy Tou General Service Manager

June 13, 2022

Good people , great conversations as I waited , quick as I was inpatient, it didn’t bother them they understood. More

by DEEWYSTRACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Konstantynowicz, Nathan Carter
Jun 17, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for taking the time to leave us this positive feedback. We are pleased to hear about your experience and we appreciate you choosing Lithia Hyundai of Anchorage.

Jun 18, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for taking the time to leave us this positive feedback. We are pleased to hear about your experience and we appreciate you choosing Lithia Hyundai of Anchorage.

Jun 18, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for taking the time to leave us this positive feedback. We are pleased to hear about your experience and we appreciate you choosing Lithia Hyundai of Anchorage.

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