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Lithia Hyundai of Anchorage

Anchorage, AK

Overview
Employees
Reviews
Vehicles
4.2
1,956 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
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5400 Old Seward Hwy

Anchorage, AK

99518

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Showing 1,956 reviews

February 17, 2022

Getting into service is great just calling takes awhile to get through. Thank a bunch. More

by MYGIRLSJONES4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve
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Feb 17, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for visiting Lithia Hyundai of Anchorage. We truly appreciate your patience and are pleased to know your visit went great. Until next time, drive safe.

February 17, 2022

Easy to schedule the appointment online and request services. Good service and the appointment took less than one hour More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for using our online scheduling tool! I'm please to know you found it easy to navigate and that your visit here at Lithia Hyundai of Anchorage went well. Until next time, enjoy the road ahead.

February 17, 2022

Very good service. Helpful, found problem. Part are taking a long time to get in. It has been almost a month since parts were ordered. More

by Ben
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2022 -

Lithia Hyundai of Anchorage responded

Hi Ben, I'm sorry to know your parts have not yet arrived and hope you will understand the availably and shipping time is simply out of our hands. Please don't hesitate to give us a call should you have any concerns. We would be happy to help.

Feb 17, 2022 -

Ben responded

Thank you for responding. I understand the time frame on parts. I was just concerned because I was told 4-7 days originally.

February 17, 2022

Very professional, staff willing to answer questions/concerns. I was walked to my car so I could show what concerned me. More

by SHBMARQUEZ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for choosing the Lithia Hyundai of Anchorage service team to help address the concerns you had with your vehicle. We are happy to have helped and would like to encourage you to reach out to us for any future needs.

February 16, 2022

The staff is very nice. This survey is annoy it tell you what to do then you do it and tell you is not enough. More

by FLORECITA4040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
Report | Print
Feb 17, 2022 -

Lithia Hyundai of Anchorage responded

Hello, I'm sorry to learn you had trouble getting this survey to work correctly. I assure you this will be shared with our team. In the meantime, I would like to thank you for taking the time to share your experience. I hope we will have the opportunity to work with you again in the future.

February 12, 2022

Nathan were super helpful with my questions about my new car , I really appreciate it Hyundai staff help More

by SHELISSA.TORRES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Konstantynowicz, Layne Gunter, Nathan Carter
Report | Print
Feb 13, 2022 -

Lithia Hyundai of Anchorage responded

Hi Shelissa, thank you for purchasing your new car with our team here at Lithia Hyundai of Anchorage! I'm happy to hear that Nathan was able to answer all of your questions. I hope you are enjoying your new Hyundai and would like to encourage you to visit our service department for any regularly scheduled maintenance needs.

February 09, 2022

Vehicke was serviced quickly with little turnaround tine. Any issues were reported after service was complete. More

by jrp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
Report | Print
Feb 10, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for bringing you Hyundai in for service. We are happy to have completed your service in a timely manner. Should any future needs arise please keep the Lithia Hyundai of Anchorage team in mind!

February 05, 2022

The service was great and the waiting time was minimal, outstanding and thanks a lot for the service. More

by FEPUL50
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for choosing Lithia Hyundai of Anchorage for service. We are pleased to know you are happy with the level of service and wait time you experienced. Until your next appointment, drive safe!

February 05, 2022

Fast service at a great price. Kind, helpful employees always looking out for you. Free wifi and coffee in lobby. More

by JSKUTCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve
Report | Print
Feb 07, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for these kind comments about the service you received from our team. We are happy to have provided a kind and helpful service experience. If there is anything further we can assist with, please don't hesitate to reach out.

February 04, 2022

Work on car is fine but they can be hard to reach by phone. A bit pricey too. More

by Tucson lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Reeve
Report | Print
Feb 04, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for this honest feedback. I would like to apologize for any inconvenience caused by our phone system. If you need to schedule an appointment in the future please text: 844 871 8445. Your business is greatly appreciated and we hope to have you back for any future needs.

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