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Lithia Hyundai of Anchorage

Anchorage, AK

Overview
Employees
Reviews
Vehicles
4.2
1,956 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
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5400 Old Seward Hwy

Anchorage, AK

99518

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Showing 1,956 reviews

January 31, 2022

Your customer service is terrible and you really need to quit asking me to rate my experience. More

by Kenai Kona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know who
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Feb 01, 2022 -

Lithia Hyundai of Anchorage responded

Hi Kenai, I regret to learn you feel this way. If possible, I would appreciate the opportunity to learn what has led to this, and potentially work together towards a positive solution. Please consider reaching out to me at the number below. I hope to hear from you soon. 907-762-5131 Jeremy Tou General Service Manager

January 31, 2022

Friendly staff, quick and timely service. They’ll also schedule a ride for you if you need it. More

by Jmcmahon907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve
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Jan 31, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for bringing your vehicle to Lithia Hyundai of Anchorage for service. Our team is happy to have provided you with a friendly and timely experience. If there is anything we can do to assist you in the future please feel free to reach out.

January 31, 2022

Nathan was great to work with, I would definitely comeback to this dealership. Good customer service More

by JHEYSONJIMENEZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Carter
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Feb 01, 2022 -

Lithia Hyundai of Anchorage responded

Hello Jheyson, thank you for sharing your experience with our team member, Nathan! We are pleased to know he provided you with a positive experience and we look forward to your return here at Lithia Hyundai of Anchorage.

January 31, 2022

I'm impressed that my walk-in oil change was super fast and professionally handled. More

by LAMONTHAWKINSJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirsta Smith
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Feb 01, 2022 -

Lithia Hyundai of Anchorage responded

Hello, I'm happy to know our team was able to complete your vehicles oil change in a timely manner. You taking the time to share is positive feedback is greatly appreciated and we hope you will return to Lithia Hyundai of Anchorage for any future maintenance needs.

January 28, 2022

Work done was excellent In and out same day as Work done was excellent In and out same day as promised Staff were a pleasure to deal with Thanks More

by TJ5900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Garza
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Jan 28, 2022 -

Lithia Hyundai of Anchorage responded

Hi TJ, I'm pleased to see our team was able to provide you with quality service and complete the maintenance on your vehicle in the time quoted to you. If any future needs arise, please don't hesitate to stop by!

January 27, 2022

Friendly service people and great to see smiling faces again! Kevin is great! Thank you! More

by JUST2Wynne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for this short and sweet review! Our team is happy to have provided you with a positive experience and we hope to have you back at Lithia Hyundai of Anchorage for all your future maintenance needs. Have a great night!

January 27, 2022

It was a great experience. It was quick and easy to navigate. All the staff truly do have your best interest at heart! Woulf strongly recommend! More

by LILIANA21TH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Layne Gunter, Nathan Carter
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Jan 27, 2022 -

Lithia Hyundai of Anchorage responded

Hi Lilian, thank you for recommending our team so confidently. I'm happy to see you recognized the passion our team has to support our customers and hope to have you back at Lithia Hyundai of Anchorage for any future needs.

January 26, 2022

This is my second new car purchase from Blake. He is a good guy and a straight shooter. When I am looking for my next car, I will start the process at Lithia Hyundai. More

by ALASKAMANDO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for returning to Lithia Hyundai of Anchorage and our team member, Blake, for your second vehicle purchase! We are happy to know our team has earned your business and we look forward to your next visit.

January 26, 2022

The wait was long, but as is everywhere with covid shortages. Otherwise great customer service. More

by SFDAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for your understanding in regards to the wait time you experienced. I would like to assure you our team is doing our lest to lessen this for our customers. If there is anything further we can do to assist you, please don't hesitate to stop by. We are here to help!

January 26, 2022

Very pleasant and had my interests in mind regarding my vehicle. Apologetic about the long wait due to short staffing and covid. An email was sent to remind me of services since my purchase. More

by precise_hunter@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Konstantynowicz
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Jan 26, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for this kind review and your understanding during these times. I assure you our team is trying our best to complete services in a timely manner. We are happy to have shared this service updated with you and hope you will consider returning to Lithia Hyundai of Anchorage for any future needs.

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