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Lithia Hyundai of Anchorage

Anchorage, AK

Overview
Employees
Reviews
Vehicles
4.2
2,069 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding ...
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5400 Old Seward Hwy

Anchorage, AK

99518

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Showing 2,069 reviews

March 01, 2022

Awesome, no pressure, and very understanding. Nathan was awesome and helped us find a car for a family of 5 within our budget! I'd suggest friends and family to go see him! More

by LAURENTIA_ALBERT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance guy was awesome too!, Nathan Carter
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Mar 08, 2022 -

Lithia Hyundai of Anchorage responded

Thanks for the great review, Laurentia! We appreciate your feedback about your experience with Nathan!

Mar 08, 2022 -

Lithia Hyundai of Anchorage responded

Thanks for the great review, Laurentia! We appreciate your feedback about your experience with Nathan!

March 01, 2022

The service was extremely terrible. I couldn’t talk to a service rep about my car. When I would call in either they would hang up on me or keep transferring me to the same line that was More

by HelenaThomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevins Mercedes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
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Mar 16, 2022 -

Lithia Hyundai of Anchorage responded

Helena, we regret to hear about your recent experience with our service department. We understand that your experience must have been frustrating. I would appreciate the opportunity to work with you towards a positive solution. Please consider reaching out to me directly at 907-762-5131 907-762-5131 Jeremy Tou General Service Manager

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March 01, 2022

This is the first time I have went in n they said yes we will do your epa update. Both the lady who checked me in n the tech were excellent. More

by NONE3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not sure of names was a lady n tech
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Mar 08, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for stopping by Lithia Toyota of Springfield. We are happy to have assisted with your EPA update. If there is anything we can help with in the future, please don't hesitate to reach out.

Mar 08, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for stopping by Lithia Toyota of Springfield. We are happy to have assisted with your EPA update. If there is anything we can help with in the future, please don't hesitate to reach out.

March 01, 2022

Been happy with the staff. Courteous and actually seem to care, so rare. When something wasn't done they took care immediately and were apologetic. More

by ELANASGRAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Garza
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Mar 08, 2022 -

Lithia Hyundai of Anchorage responded

Hi Elana, thank you for your business and this honest feedback. Our team would like to apologize again and thank you for your understanding. We truly enjoyed working with you and hope to have you back at Lithia Hyundai of Anchorage again soon.

Mar 08, 2022 -

Lithia Hyundai of Anchorage responded

Hi Elana, thank you for your business and this honest feedback. Our team would like to apologize again and thank you for your understanding. We truly enjoyed working with you and hope to have you back at Lithia Hyundai of Anchorage again soon.

March 01, 2022

Great except that the tail light is again not working. Frustrated that we asked about it and nothing could be found wrong with it. More

by CARRIESHORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember
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Mar 08, 2022 -

Lithia Hyundai of Anchorage responded

Hi Carrie, I'm sorry to learn our team was unable to identify the issue you are experiencing with your taillight. Should this issue continue, we would be happy to take a second look. In the meantime, we would like to thank you for your business and wish you safe travels on the road ahead!

Mar 08, 2022 -

Lithia Hyundai of Anchorage responded

Hi Carrie, I'm sorry to learn our team was unable to identify the issue you are experiencing with your taillight. Should this issue continue, we would be happy to take a second look. In the meantime, we would like to thank you for your business and wish you safe travels on the road ahead!

March 01, 2022

I was very pleased with my experience. Enough though I was lied to about my finance company requiring my to get Gap Insurance. Which I got my contract re-contacted removing the Gap Insuran More

by STEPH_INGRAM30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hippen
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2022 -

Lithia Hyundai of Anchorage responded

Hi Steph, thank you for your business and this honest rating. I would like to assure you this miscommunication was never our intention. I'm pleased to know this has been resolved. If there is anything further we can do to help please don't hesitate to reach out.

Mar 08, 2022 -

Lithia Hyundai of Anchorage responded

Hi Steph, thank you for your business and this honest rating. I would like to assure you this miscommunication was never our intention. I'm pleased to know this has been resolved. If there is anything further we can do to help please don't hesitate to reach out.

February 28, 2022

Appreciate the fact that the service department acknowledges you when you walk in the door. More

by WINONA.BEESING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2022 -

Lithia Hyundai of Anchorage responded

Winona, thanks for your five-star review! We're pleased to hear that our team was able to provide a welcoming and friendly experience for you.

February 28, 2022

We had a great experience working with the folks at Hyundai. They were informative and helpful when we decided to purchase our car. More

by ALYMAC32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hippen
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Mar 01, 2022 -

Lithia Hyundai of Anchorage responded

Thank you! We're glad that our team was able to provide a great experience for you. We hope you enjoy your new car!

February 28, 2022

Great experience buying a car. I didn’t feel pressured. I felt they were friendly, honest and helpful. Would recommend using this dealership. Hopefully service center will be equal More

by ANNE.LAZENBY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Layne Gunter, Nathan Carter
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Mar 01, 2022 -

Lithia Hyundai of Anchorage responded

Anne, thanks for the great review! We are so pleased to hear that our team provided a no-pressure buying experience for you! We look forward to providing the same experience for you when you visit again for service.

February 28, 2022

Dealership was quick and fast. I am very pleased with the service I received with them. More

by QITUPUN_4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Konstantynowicz
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Mar 01, 2022 -

Lithia Hyundai of Anchorage responded

Thanks for the five-stars! We're so happy to hear that your recent experience with us was fast and friendly!

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