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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

4.0
1,168 Reviews

1,168 Reviews of Lithia Hyundai of Anchorage - Service Center

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August 03, 2025

I believe we found a deal that worked well for both of us. Service was great, folks were very nice and polite. Thanks Don More

by KDPETERS
Recommend Dealer
Yes
Employees Worked With
Travis Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Lithia Hyundai of Anchorage responded

Hi, hearing you and Don found a mutually beneficial deal is music to our ears! We truly appreciate your business and your review. See you next time at Lithia Hyundai of Anchorage!

August 03, 2025

Impossible to reach. They don’t return messages and give updates. I appreciate the loaner for the extended service stay but I think my vehicle just sat there and unless I More

by 5FEIGNERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Diaz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Clendenen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Lithia Hyundai of Anchorage responded

I'm sorry to hear about the communication issues you experienced. Please reach out so we can address your concerns and improve our service for you moving forward. Thank you. Moises Gonzalez - Service Manager - 907-762-5752

August 02, 2025

Super easy drop off, and pick up. It was very fast. They did everything they were supposed tobdo. More

by ajhansen1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Flint Selby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for your five-star review! So glad you were happy with your experience. Please reach out if you ever need anything going forward!

August 02, 2025

Isaiah, Sales Representative, was professional, personable, charismatic, and responded in a timely manner. Great guy! Easy to engage with, maintained a calming demeanor, brought a sprinkle of humo More

by Alaskanwmn
Recommend Dealer
Yes
Employees Worked With
Ryan Ollis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Homan
Aug 04, 2025 -

Lithia Hyundai of Anchorage responded

We are happy to hear of Isaiah’s excellent work! Thank you for choosing Lithia Hyundai of Anchorage and for sharing your experience with our team!

August 01, 2025

Christian was super helpful and knowledgeable! We appreciate all the effort he put into helping us solve the problem with our son’s car. More

by maryet1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Lithia Hyundai of Anchorage responded

Christian was super helpful and knowledgeable! We appreciate all the effort he put into helping us solve the problem with our son’s car.

August 01, 2025

Good service, but very backlogged. Had to wait over a month for sn appointment. Waiting over a month for oil change not desirable. More

by WETHERDG
Recommend Dealer
Yes
Aug 04, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for sharing this feedback regarding your recent experience with our team. We apologize for the longer-than-ideal wait times and appreciate your patience. We will be sure to pass this along to the rest of the team in order to improve moving forward. Take care.

July 31, 2025

I had a great experience, Travis Richardson made sure I was able to get service and my car back in good time. More

by mznea
Recommend Dealer
Yes
Employees Worked With
Brandon Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Rose
Aug 01, 2025 -

Lithia Hyundai of Anchorage responded

We're delighted to hear Travis ensured a seamless service experience! Thank you for choosing Lithia Hyundai of Anchorage! See you next time!

July 29, 2025

I needed a new vehicle. Owen was very patient with me, as it took a few months to get it all together. I was quite pleased with the over all service and Owen's dedication. More

by WHITEROSE298
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Luke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Lithia Hyundai of Anchorage responded

We are delighted to hear you are satisfied with the service received from Owen and our team! Thank you for choosing Lithia Hyundai of Anchorage. Your business is valued, and we hope to have your support for years to come!

July 29, 2025

Great service! Great communication-while my car was in the shop. Thank you for keeping me informed of my service options. More

by HONEYSPLACEBANDB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Lithia Hyundai of Anchorage responded

We are grateful for your feedback! Thank you for choosing Lithia Hyundai of Anchorage and for sharing your experience.

July 28, 2025

Did not reply or respond to text messages. Poor correspondence Poor correspondence Not the best customer service More

by Christinefrank85
Recommend Dealer
No
Employees Worked With
Dana
Jul 30, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for bringing your concerns to my attention. I’m sorry to hear about the poor correspondence and lack of response you experienced. We strive to provide timely communication and will work on improving in this area. Please feel free to reach out to me directly if you’d like to discuss this further. Sincerely, Moises Gonzalez Service Manager 907-762-5752

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