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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

4.0
1,102 Reviews

1,102 Reviews of Lithia Hyundai of Anchorage - Service Center

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January 03, 2023

Delivered the car at the previously made appointment time for a oil change service. Service was preformed in a timely manner. I was advised on a comprehensive vehicle check. Professional, competent, timely a More

by MBFOSTER45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Tou
Jan 03, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was a professional experience! We hope to see you again here at Lithia Hyundai of Anchorage!

January 03, 2023

if you plan trading in or buying a hyundai. take a different model vehicle in for service. That will tell you a-lot about everything you need to know. More

by KS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Lithia Hyundai of Anchorage responded

Hello, Thank you for sharing your experience. It is unfortunate to hear about this and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. 907-762-5100 Anthony & Jason Sales Desk Managers

December 29, 2022

Great service from Dillon. Helped me find the right car sight the right options, outstanding car buying experience. More

by JOE
Recommend Dealer
Yes
Employees Worked With
Dillan Morales, Matthew French
Dec 29, 2022 -

Lithia Hyundai of Anchorage responded

Hi Joe, Thank you for the review! We are glad your time with us was a great experience! We hope to see you again here at Lithia Hyundai of Anchorage!

December 27, 2022

They always have great customer service when I walk in, never let me sit and wait. Always smiling! More

by MandyE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Konstantynowicz, Jeremy Tou, Bryan Collins
Dec 27, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was a great experience! We hope to see you again here at Lithia Hyundai of Anchorage!

December 27, 2022

Always satisfied with service. Have purchased 4 different vehicles there over the years. Wife drives a Tuscon. More

by POSTALMAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Collins
Dec 27, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was a great experience! We hope to see you again here at Lithia Hyundai of Anchorage!

December 27, 2022

Pleased with the services rendered on 12/21. Brought in vehicle for check engine light and 15K maintenance. Had a coupon for some of the included maintenances; presented them at check-in and t More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Collins
Dec 27, 2022 -

Lithia Hyundai of Anchorage responded

Hi Josh, We appreciate the review! We are glad we got the opportunity to work with you here at Lithia Hyundai of Anchorage! We hope to see you again down the road!

December 26, 2022

Jeremy and his team were very professional throughout the whole process of checking in my car and promptly returning it. Since I was half hour early Jeremy gave me a waiting time approximately one and a half More

by luv2shop711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Tou
Dec 27, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was a fast experience! We hope to see you again here at Lithia Hyundai of Anchorage!

December 19, 2022

The dealership was fast and through and got me back in my car in just a few hours More

by rangerhockey11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was a fast experience! We hope to work with you again down the road here at Lithia Hyundai of Anchorage!

December 17, 2022

I bought an oil warranty with my vehicle from another dealership. I believe I started taking my vehicle there in 2012. They have consistently serviced my ford sport trac and I’m a satisfied customer. I a More

by E-ELMOJMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Collins
Dec 19, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was a great experience! We hope to earn your business again here at Lithia Hyundai of Anchorage!

December 14, 2022

It was impossible to call in and get someone to answer phone. Cost over $300 once I got in they told me they would need my car all day so I rented a car. I also had to rent a room because I had traveled 2 More

by Sue_evanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Tou
Dec 19, 2022 -

Lithia Hyundai of Anchorage responded

Hello Sue, Thank you for bringing this matter to our attention. I apologize for the lack of communication and professionalism you have experienced. Due to our service location, at times we are unable to receive calls. You may contact me at the email below and for any future needs please send us a text at 844-871-8445 for a faster response. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Jeremy Tou jtou@lithia.com General Service Manager

Jan 04, 2023 -

Sue_evanson responded

Do you have a customer care email address? I was told it was lythiacares.com I’ve called the #, but just a recording 877-307-7119

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