Lithia Hyundai of Fresno

Got there told them who I was looking for and it went fast! After he brought me in told him what I wanted fast! After he brought me in told him what I wanted More

I have been calling for nearly 2 months about concerns I've had since LESS THAN 24 HOURS AFTER PURCHASING MY VEHICLE and have not been helped. I have called a total of 141 times, have had 4 calls answered I've had since LESS THAN 24 HOURS AFTER PURCHASING MY VEHICLE and have not been helped. I have called a total of 141 times, have had 4 calls answered of the 141 attempts to reach service, and sales was no help either. I've called and text my service advisor and his manager multiple times with no response. I was just told today I'd have to pay a diagnostic fee of $210 for concerns I've been calling about since the evening I purchased my vehicle. My gas door does not open, I have trim missing from my door, no floor mats in my vehicle, I had to pay $215 to replace my car battery within 45 days of purchasing my vehicle, my car wouldn't start and I was forced to tow my vehicle from Los Baños to Fresno after being stranded with my young child, the dash states "Keyless Entry Start Problem", I had to spend $200 to get a second key made for my vehicle since there was only one provided; the list goes on. I have not been helped, I have left many of voicemail requesting information or assistance or to just return the vehicle. I have been brushed off, spoken to extremely rudely, I've been failed every single step of the way since October 22 and would like my concerns to be escalated and addressed in a very timely manner. I've been promised call backs from Steven and Luis on 3 separate occasions and have not heard back from them. More

Went in to look at cars and a sells man approached us ask us if we were looking or buying. I told him I was thinking of buying a used car. He asked if we would sit down and start a credit application we said us if we were looking or buying. I told him I was thinking of buying a used car. He asked if we would sit down and start a credit application we said ok. He then took off for about an hour came back and told us he had us approved for a loan for a Honda civic that he picked out. Whenever even seen the car. They wanted 18,000 at 26 percent interest I looked at him and said noway I'm paying for a 18,000 car at that interest rate. The car was only worth 14,000. The dells man was just a crook.and the rest of the people that helped to try to screw an older couple are part of a dealership that more than likely tries to screw everyone that walks into their doors. I would go on about the rest of the story but it would take to long. All I can say is don't buy a car from this dealer they are the most dishonest place I ever have done business with. Watch out for The finance manager she is as shady as they come.no one ever returns your calls. At any rate I didn't buy a car from them they are a dirty dealership . More

Service was very easy and nice. Staff provided me transportation while I waited for my vehicle to be finished. Very nice service. Staff provided me transportation while I waited for my vehicle to be finished. Very nice service. More

Eric in service took care of my vehicle and explained the various service items it needed. The work was done in a timely manner and I got the car back the same day. various service items it needed. The work was done in a timely manner and I got the car back the same day. More

I went in for a scheduled oil change and I was out within the hour. Fast and professional. the hour. Fast and professional. More

Very friendly and knowledgeable. Go out of their way to give great customer service. It’s refreshing to deal with people who care. Go out of their way to give great customer service. It’s refreshing to deal with people who care. More

This dealership by far is the worst and most deceptive dealership I have dealt with in my 72 years............. They added on all these extra fees almost $10K without ever disclosing them to me. They ha dealership I have dealt with in my 72 years............. They added on all these extra fees almost $10K without ever disclosing them to me. They have you sign and initial everything on a tablet which is hard to read and you cannot see everything as on a paper contract. I drove 225 miles to get this car and they kept me there 5-1/2 hours as I told them i didn't want to drive back home in the dark.... got home after 9:30 at night and read everything Sebastian Gonzales the finance manger added onto the contract which none was on the price sticker on the car!!! For a week straight I tried to call at least 20 plus times and left severall messages for all of them. Sebastian, George Lopez the sales manager or the general manager"Moose" Pohyar. I even called Lithia Corp in Oregon and left 3 messages there,!!!! NOT A SINGLE RETURN PHONE CALL TO RESOLVE THE PROBLEM!!!! They also overcharge the doc fee which in California is $85 max, they charged me $850 - RIP OFF AGAIN! BEWARE OF DOING BUSINESS WHITH THEM!!! Now i have to go the legal route to try and get my noney back!!! More

Vince took care of my Accent and Roma took care of my Sonata. Both very helpful Sonata. Both very helpful More

Nilson, was amazing he went above and beyond and even stayed past their closing time waiting for us to get back from dinner. All of the folks there were amazing. I will definitely be bringing my vehicle stayed past their closing time waiting for us to get back from dinner. All of the folks there were amazing. I will definitely be bringing my vehicle back for every service needed. The pricing was also great and very reasonable. Thank you Lithia Hyundai of Fresno! More