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Lithia Hyundai of Odessa

Odessa, TX

4.3
1,535 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,535 reviews

August 21, 2023

Amazing people great location awesome customer service the help was very respectful and helpful and would recommend them to anyone More

by SHAWNSWET261
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Bettis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richardo Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jjohnny Eguia, Vianey Serna, Hope Luna, Mary Galeas, Rj Peroutka
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. Take care.

August 19, 2023

Was a wonderful experience and they gave us as great deal I've bought 2 other vehicles from Lythia hyundai More

by NONE3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richardo Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vianey Serna
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. Take care.

August 19, 2023

Didn’t give me any problems getting a car. The most easiest process I’ve done. More

by MOLINABENNITO04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Ramirez
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

Hey there! Thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience and we hope to see you again soon at Lithia Hyundai of Odessa.

August 18, 2023

Brought car in for a shaking while accelerating. Needed to have wheel locks changed out to evaluate car for wobble. All they did in 41/2 hours was change wheel locks. Now have another spot for origi More

by RFRENCH3601
Recommend Dealer
No
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

Thank you for sharing your feedback, Rich. We apologize for any inconvenience you experienced with our service department. We strive to provide prompt and reliable assistance to all our customers. We appreciate your patience and will work on improving our communication channels to ensure a better experience for you and our future customers.

August 18, 2023

Service department is very poor service manager does not return phone calls he don’t answer his phone very poor management More

by PLABELLA62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department the only one that was kind and helpful was the porch people and the receptionist
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

Thank you for sharing your feedback, Rich. We apologize for any inconvenience you experienced with our service department. We strive to provide prompt and reliable assistance to all our customers. We appreciate your patience and will work on improving our communication channels to ensure a better experience for you and our future customers.

August 18, 2023

Excellent service and a fantastic staff! I have done business with RJ for several years now. This recent purchase was my third vehicle purchase from RJ. RJ has listened to my needs and found More

by BROSEH_W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donny Sertain, Jjohnny Eguia, Rj Peroutka
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

Hey there! Thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience and we hope to see you again soon at Lithia Hyundai of Odessa.

August 17, 2023

Friendly and helpful. Eager to assist. Thanks very much. Looking fotward to next visit for my next oil change More

by DARRELLTOMLINSON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jjohnny Eguia
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

Hey there! Thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience and we hope to see you again soon at Lithia Hyundai of Odessa.

August 17, 2023

They need to check recalls b4 making a sale Had to take car back next day due to 3 recalls and needing an oil change More

by JR1988114030
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name but young Hispanic good looking guy..I want to say Joe but unsure
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

Hey there! Thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience and we hope to see you again soon at Lithia Hyundai of Odessa.

August 16, 2023

Dealers replaced instrument cluster, however the computer neve reset the miles driven on the car. Eric in service was informed, never heard back from him. Drove the car back to Hyundai & talked with service More

by JTREATSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric & Christopher in the service dept.
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

Thank you for sharing your feedback, Rich. We apologize for any inconvenience you experienced with our service department. We strive to provide prompt and reliable assistance to all our customers. We appreciate your patience and will work on improving our communication channels to ensure a better experience for you and our future customers.

August 16, 2023

Great customer service. We're very friendly and fast and efficient. Always take care of me More

by aleopardgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Oct 18, 2023 -

Lithia Hyundai of Odessa responded

Hey there! Thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience and we hope to see you again soon at Lithia Hyundai of Odessa.

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