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Lithia Hyundai of Reno

Reno, NV

4.3
3,995 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 3,995 reviews

May 05, 2017

Great service!!! My wife was really impressed with the entire process. They came to my work instead of me having to go to the dealership to sign paperwork which made m More

by BRUCE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Dvorak
May 04, 2017

Great place. What can I say, I traded my Hyundai for a Hyundai. Both times purchased from Lithia. Mikkel was an awesome salesperson and he really helped me out. More

by marycook340
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikkel, Bryan Ogg
May 13, 2017 -

Lithia Hyundai of Reno responded

Mary, Thank you so much for choosing Lithia Hyundai of Reno once again! We are so lucky to have Bryan and Mikkel on our team and are so happy to hear you experienced their expertise first-hand. Enjoy your new vehicle and be sure to follow/like us on Facebook to stay connected with special events and service deals. Thank you for taking the time to leave a review and enjoy every mile in your new car! Sincerely, Dylan Clunie General Manager Lithia Hyundai of Reno

May 04, 2017

Great place to get a deal on a car I was very surprised that they even considered my buying a new car with my credit but I needed new tires and $1800+ in maintenance so I really had to More

by jc999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Lorent, Ali, Sasha Ortega, Joe Collazo
May 03, 2017

Hands down, the best car buying experience! I told them what I wanted, they gave me what I wanted. That's what you want when your buying a new car. Exactly what you want! I also told them a few More

by ricsroccharles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Osorio, Sasha Ortega
May 12, 2017 -

Lithia Hyundai of Reno responded

Ricsroccharles, Thank you so much for your review! Sasha and Chris truly exemplify the values of our dealership and we are so happy to hear that they were able to provide you with a smooth and seamless car-buying experience. We look forward to serving you again in the future, and seeing if we can't get you into a new car in under an hour! Thank you for choosing Lithia Hyundai of Reno! Be sure to follow/like us on Facebook and Twitter to stay connected with special events and service deals. Sincerely, Dylan Clunie General Manager Lithia Hyundai of Reno

May 02, 2017

Went above and beyond. I want to say that my experience with Sasha Ortega was amazing. I walked into Lithia unsure of getting a new car. Sasha really did work with me on eve More

by Teresa775
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sasha Ortega
May 12, 2017 -

Lithia Hyundai of Reno responded

Teresa, Thank you so much for your recommendation! We are so happy to hear that Sasha provided you with an amazing experience and found you a car that worked within your budget, and then helped you find an affordable source for insurance. Please don't hesitate to reach out to us with any future automotive needs. And be sure to let your friends know where you found your new ride. Thank you again for your business and your kind words, we greatly appreciate both. Enjoy every mile in that new ride of yours! Respectfully yours, Sincerely, Dylan Clunie General Manager Lithia Hyundai of Reno

May 01, 2017

Great experience Excellent experience from start to finish! Chris Osorio the Internet Manager was very professional and helpful with the purchase of our new Sonata Se. More

by Larry T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Lorent, Bill Midtgard, Christopher Osorio, Matt Franceschini
May 12, 2017 -

Lithia Hyundai of Reno responded

Larry, Thank you for taking the time to leave us this amazing review! Your total satisfaction throughout the entire purchase and ownership period is very important to us. Chris and the entire sales team work extremely hard to deliver a 5 star experience in hopes of forging a lasting relationship, and from the sounds of your experience we're off to a good start. Thank you again for choosing Lithia Hyundai of Reno! Be sure to follow/like us on Facebook and Twitter to stay connected with special events and service deals. Sincerely, Dylan Clunie General Manager Lithia Hyundai of Reno

April 30, 2017

Took care of all my needs I knew I was going to buy a car in the future, yet I had no idea the future would be that soon. We were greeted as soon as we entered the lot and were More

by jaziey99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Collazo, Joe Collazo
May 11, 2017 -

Lithia Hyundai of Reno responded

Jaziey, Congratulations on your new vehicle and welcome to the family. We strive for customer experiences like this and could not be more pleased to hear that you enjoyed the process. We truly appreciate your business and hope to work with you for years to come. I will make sure that JJ knows how pleased you are with his service. Once again, welcome to the family and we sincerely hope you enjoy every single mile in your new Ride! Sincerely, Dylan Clunie General Manager Lithia Hyundai of Reno

April 27, 2017

New vehicle purchase experience My salesperson, Richard Dvorak was professional, friendly and attentive. My interest was the new Ionic and at the time of my initial visit, I was abl More

by karenkendall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Dvorak, Matt Franceschini
Apr 29, 2017 -

Lithia Hyundai of Reno responded

Karen, Thank you for your recommendation and for taking the time to share your experience! We are thrilled to hear that Richard provided you with a friendly, professional and attentive buying experience. Richard, Matt and the entire sales/service team work extremely hard to deliver a 5 star experience in hopes of forging a lasting relationship, so we look forward to caring for you and your Ioniq for the years to come. With that said, congratulations on your purchase and welcome to the Lithia Family. Be sure to like/follow us on Facebook and Twitter to catch all the latest news and specials! Drive safe and thank you again. Sincerely, Dylan Clunie General Manager Lithia Hyundai of Reno

April 27, 2017

Excellent dealership to do business worth. Very friendly and professional. I have bought 3 cars from Hyundai and have my car serviced there as well. I would recommend this dealership to anyone More

by werenutsru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Dvorak
Apr 29, 2017 -

Lithia Hyundai of Reno responded

Werenustru, Thank you very much for this glowing recommendation and the purchase of your third vehicle! Our humble team of quiet professionals is dedicated to providing you and everyone else who visits Lithia Hyundai of Reno with only the best there is to offer. We strive for customer experiences like this, and could not be more pleased with your comments. Congratulations on your new vehicle and welcome back to the family! Sincerely, Dylan Clunie General Manager Lithia Hyundai of Reno

April 27, 2017

Great service My overall experience was excellent. The salesperson was very professional and friendly. He showed me everything I needed to know and more! I have alr More

by smith.lacey00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Collazo
Apr 29, 2017 -

Lithia Hyundai of Reno responded

Lacey, Congratulations on your new vehicle and welcome to the family. We strive for customer experiences like this and could not be more pleased with your recommendation. We truly appreciate your business and hope to work with you for years to come. I will make sure that JJ knows how pleased you are with his service and that he should keep his eyes peeled for your referrals. Once again, welcome to the family and we sincerely hope you enjoy every single mile in your new Ride! Sincerely, Dylan Clunie General Manager Lithia Hyundai of Reno

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