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Lithia Hyundai of Reno
Reno, NV
4,738 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,504 service reviews
May 02, 2026
Wonderful service mangers, great work on my car! !!! Very happy with my experience. Love my Tucson!!! !!! Very happy with my experience. Love my Tucson!!! More
by EVEWCOHEN
Verified Customer
May 02, 2026
Willing always to help. Courteous people in every dept. I walked in the first time for additional license plate screws and an older salesman came out of his office and I a Courteous people in every dept. I walked in the first time for additional license plate screws and an older salesman came out of his office and I asked where the parts dept was and he said I’ll take you there. The next time in I inquired about my squealing sun roof and Jake didn’t schedule an appt he got up from his post and fixed the loose screws in the parking lot. Plus the parts dept has an amazing snack dept. I’m hooked on the sunflower seeds. 🤣. Eric More
by Krollsnest
Employees Worked With
May 02, 2026
I have lifetime oil changes as long as I own the car. Love that! When ever I bring the car in for the oil change they check other things (tires, washer fluid, antifreeze levels and filters). They also to Love that! When ever I bring the car in for the oil change they check other things (tires, washer fluid, antifreeze levels and filters). They also top off tires, washer fluids, which is nice. Let me know tire wear and other recommend things the car may need! Basically a minor inspection of things (but a big help). They also have recommendations and I like the recommendations they give and thru my phone while I’m waiting and can approve or disapprove the work they recommend then now! Customer service is very good and friendly! More
by DARKSTAR2
Employees Worked With
Don’t remember
May 01, 2026
Oil change with an appointment is fast, generally about an hour. Nice waiting area, Jake is always great to work with. an hour. Nice waiting area, Jake is always great to work with. More
by KerylK
Employees Worked With
May 01, 2026
The service was good. Employees were nice and helpful. Got the service done in the time they said it would be done. Employees were nice and helpful. Got the service done in the time they said it would be done. More
by DWMCCULLEY2
Employees Worked With
May 01, 2026
April 30, 2026
5 Great customer service provided! Offered me car wash!! I appreciated!! Nice guy!! Great overall! Offered me car wash!! I appreciated!! Nice guy!! Great overall! More
by VLTMILLS
