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Lithia Hyundai of Reno
Reno, NV
3,981 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,981 reviews
July 08, 2012
I will start by giving Lithia Hyundai of Reno 5 stars for getting my wife into the SUV that she wanted the Hyundai Tuscon! It started with the amazing Fetu!!! He is what every dealership should have in a sal getting my wife into the SUV that she wanted the Hyundai Tuscon! It started with the amazing Fetu!!! He is what every dealership should have in a salesman-Friendly,Knowledgeable,patient and of course not pushy at all! We will definitely recommend our friends and family to purchase their next vehicle at Lithia Hyundai of Reno and tell them about the awesome family at Lithia starting with Fetu! Special thanks to Chuck, David, Bobby and Rudy Thank you guys for being so friendly and meeting our vehicle needs!! More
by eraider22
Employees Worked With
Fetu Mulitalo
July 06, 2012
FETU IS A REALLY NICE, OUTGOING, GENEROUS SALESMAN THE BEST THAT ME AND MY FIANCE HAVE APPROACHED WE ARE VERY HAPPY WITH THE PURCHASE OF OUR MAZDA 6 AND MEETING FETU AND THE FAMILY OF LITHIA HYUNDAI FE BEST THAT ME AND MY FIANCE HAVE APPROACHED WE ARE VERY HAPPY WITH THE PURCHASE OF OUR MAZDA 6 AND MEETING FETU AND THE FAMILY OF LITHIA HYUNDAI FETU WAS NOT A PUSHY GUY AT ALL, HE HELPED US SUCCED OUR GOAL IN FINANCING THE MAZDA 6 FOR OUR LITTLE FAMILY AND WAS VERY NICE TO OUR DAUGHTERS MET OUR EVERY NEED AND DID NOT LEAVE US HANGING ONE BIT WE REALLY APPRECIATE HIS BUSINESS AS A SALESMEN AND GETTING US INTO THE CAR WE WENT IN LOOKING FOR REALLY ARE HAPPY WITH THE CAR AND THE CUSTOMER SERVICE AT LITHIA HYUNDAI OF RENO! I WOULD RECOMMEND BUSINESS THRU LITHIA HYUNDAI OF RENO AND FETU AS A SALESMEN HE TOPS OFF THE 5 STARS! :) WE ARE THINKING OF GOING BACK THRU FOR A TRUCK IN OCTOBER!!!! THANK YOU ALL ONCE AGAIN! More
by akurip
June 28, 2012
Great purchase. I went in and was greeted and though the process was a little time consuming, they really went out of there way to help me and my family. Monique wasn't our sales associate but she played a process was a little time consuming, they really went out of there way to help me and my family. Monique wasn't our sales associate but she played a huge role in entertaining our son. Deborah was more than a sales woman. Excellent worker and a new friend. Finance was great and I'll be buy again in the future. More
by veganzombie
Employees Worked With
Deborah Espinosa
June 25, 2012
Marshall was very helpfull, I never felt pressured to Marshall was very helpfull, I never felt pressured to buy, very friendly and understanding on what I wanted. I felt that he understood what deal I w Marshall was very helpfull, I never felt pressured to buy, very friendly and understanding on what I wanted. I felt that he understood what deal I wanted to get. More
by Racepacer
Employees Worked With
Marshall Mendez and Jozsef Szuhai
June 24, 2012
Deborah Espinosa was wonderful, and made me feel conterable. She wasnt pushy, nor did i feel pressured into making a purchase, to pursue her personal needs to make a sale at my expense, like other conterable. She wasnt pushy, nor did i feel pressured into making a purchase, to pursue her personal needs to make a sale at my expense, like other car sales personal i have delt with. Deborah was helpful in informing me about the history before I purchased my 2006 beetle, and was knowledgeable, and answered all my questions. I wish their were more sales repersentives like Debrorah Espinosa that is as kind and concerned, and sincere, with top-notch customer service , and that values, the importance, and stress, that go along in the decision process when purchasing a car, and feeling good, and confident you made the right choice. thanks Deborah! More
by valeriehathorn
June 23, 2012
Fetu was amazing. He listened to what we needed and wanted. He never showed us a car that was out of our price range. He was very patient and friendly with our kids. Fetu stayed with us way past closin wanted. He never showed us a car that was out of our price range. He was very patient and friendly with our kids. Fetu stayed with us way past closing to make sure the deal was exactly what we wanted. More
by ashedwards
June 02, 2012
I came in with my wife with a used car in mind. Was met by Deborah Espinosa and from the start was very polite, courteous, and knowledgeable. After the test drive we went right to business . The only p by Deborah Espinosa and from the start was very polite, courteous, and knowledgeable. After the test drive we went right to business . The only part that was not to my liking was dealing with the sales manager who came to the table with several offers. I know that is what they do, but it is the only frustrating part of the whole ordeal. I recommend that if you go to Hyundai that you go in and ask for Deborah who was wonderful lady to work with. I must say in my numerous years of automobile. buying history I had never worked with or bought from a woman sales person but find it more pleasant and less pressure. My wife and I want to thank you Deborah for a pleasant experience. More
by golf lover
June 01, 2012
Thank you so much Deborah Espinosa for you great customer service and valued time towards my new purchase. Deborah and fellow colleagues at Lithia Hyundai of Reno where very helpful in this whole process. I service and valued time towards my new purchase. Deborah and fellow colleagues at Lithia Hyundai of Reno where very helpful in this whole process. I am now a proud owner of a Brand new Hyundai Volester. Team was very customer-centric and will recommend to others in need a a car! Thank you so Much! More
by JenWrd
May 31, 2012
We felt good about this dealeship. They were not pushy. They answered all of our questions. They were patient with us. they gave us enogh time to think and decide. They answered all of our questions. They were patient with us. they gave us enogh time to think and decide. More
by pouneh_sh
Employees Worked With
Fetu, Pete Montalvo
March 28, 2012
I rate this dealership because of my personal experience at that store. The salesman folded the contract hiding the statement on top that says "Contract subject to truth in lending laws" Then told me the f at that store. The salesman folded the contract hiding the statement on top that says "Contract subject to truth in lending laws" Then told me the figure on line 1 was an internal audit number and I should only look at the figure on line 12 as all other numbers are internal audit numbers and he had to write the contact this way because his company was based in Washington State and that's how we do our contracts. Well after getting home, 56 miles away I unfolded the contract only to find many lies. Lied about the price! It was not an internal audit number, it was 1,000.00 over the price listed on the web site. The salesman also told me he gave me $1,000 for my 2001 vehicle. When I got home I found the truth. He charged me 1,000.00 over listed price and only gave me 500 for my old vehicle.. Why not be truthfull and just write it up as stated. I think all people looking for a vehicle in Reno NV check-out what the B.B.B. has to say about this dealership. More
by rookie56
Employees Worked With
Nawazz Khan
