Lithia Hyundai of Reno - Service Center

Service was timely. Staff was friendly, knowledgeable, and accommodating. Made sure I was aware of any problems with my vehicle and notified me of upcoming services needed and provided me with information and accommodating. Made sure I was aware of any problems with my vehicle and notified me of upcoming services needed and provided me with information to possibly assist with payments of large service invoices. More

Friendly, professional, fast, clean. Had a 1:30 pm appointment but I was early. They got me in right away, early even! No waiting. Car was done very quickly! appointment but I was early. They got me in right away, early even! No waiting. Car was done very quickly! More

I was very happy with my first Hyundai service interaction. I had been told that Hyundai service was “over and above”, and not only did I experience this myself, I was able to observe this by othe interaction. I had been told that Hyundai service was “over and above”, and not only did I experience this myself, I was able to observe this by other customers. I feel confident in future dealings as well. More

Very friendly and knowledgeable staff They are always Very friendly and knowledgeable staff They are always easy to work with They did a great job And were able to recommend preventative maintenance t Very friendly and knowledgeable staff They are always easy to work with They did a great job And were able to recommend preventative maintenance to prevent future problems More

Needs to improve the customer sitting area. Could put in a hot breverage machine like most offer. Inexpensive snack items this would make for the longer wait time more pleasant. a hot breverage machine like most offer. Inexpensive snack items this would make for the longer wait time more pleasant. More

In and out on time, checked the record and I had already had the 15K service so all we did was an oil change. Next time will do 22K service. Pleasant service advisor had the 15K service so all we did was an oil change. Next time will do 22K service. Pleasant service advisor More

Tabatha in the Service Department far exceeds great customer service! She goes above and beyond every single time and it makes each visit effortless. Thank you Tabatha!!!! customer service! She goes above and beyond every single time and it makes each visit effortless. Thank you Tabatha!!!! More

I have dealt with Lithia since early 2014. They helped me to maintain my 2011 Genesis and sold me my present 2015 Genesis. They have performed virtually all the services for both cars. They did so in an me to maintain my 2011 Genesis and sold me my present 2015 Genesis. They have performed virtually all the services for both cars. They did so in an efficient, professional manner and I recommend this dealership for it's friendliness and to get the best deal on a new Hyundai. More

Friendly staff, especially Matt!! Easy appointment set up. Good value for the work. They didnt wash it though. Maybe next time. Worth the trip everytime. up. Good value for the work. They didnt wash it though. Maybe next time. Worth the trip everytime. More

Maybe I'm a crazy old lady, but I look forward to getting Sloth (my Kona) serviced. Everyone at Lithia is so nice and I can sit and read quietly or walk across the street to Lili's for something great. Tab Sloth (my Kona) serviced. Everyone at Lithia is so nice and I can sit and read quietly or walk across the street to Lili's for something great. Tabatha always greets me by name, and that makes me feel like I'm more than just another pain in the a** like so many other businesses in our town. Do whatever it takes to keep that smile on her face! More