Back

Lithia Hyundai of Reno - Service Center

Reno, NV

4.3
1,726 Reviews

1,726 Reviews of Lithia Hyundai of Reno - Service Center

Sort by
May 08, 2024

People were very nice service was great 👍 I was pleased with the work they did 😀. More

by warreneric.ew366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Lithia Hyundai of Reno responded

Hello, thank you for the positive review. We appreciate your support and are thrilled to see that you enjoyed the provided services. Stop by and see us again soon!

May 05, 2024

Ryan was amazing. He went over and above to ensure my car was taken care of. More

by Yvette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
May 06, 2024 -

Lithia Hyundai of Reno responded

Thank you for the positive review! We truly appreciate your support and will be sure to pass along your kind words to Ryan. Come see the Lithia Hyundai of Reno team again soon!

May 04, 2024

Came by with a minor problem with my rear view mirror, no appointment. Both people I dealt with were very pleasant, helpful and interested in helping me and my mirror! A positive experience. More

by Michelle Farren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of names but he has that fabulous mustache.
May 06, 2024 -

Lithia Hyundai of Reno responded

Michelle, we're glad to know our team at Lithia Hyundai of Reno was able to assist with your rear view mirror issue. Thanks for the positive feedback. Stop by and see us anytime!

May 04, 2024

Quick, easy and friendly service team at this dealership. Thank you for the many years of great service! More

by Deb B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Lithia Hyundai of Reno responded

Deb, we're glad to know our team at Lithia Hyundai of Reno has consistently provided you with quick and friendly service over the years. Thanks for your loyalty!

May 04, 2024

Had a recall notice on my vehicle. I called to set up an appt. I asked about what transmission services they offer since I was going to be there anyways. She said she didn't know anyt More

by jayschauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Olsen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Franceschini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Trisha Stone
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Lithia Hyundai of Reno responded

Jay, We aim for clear communication and efficient service, so it's disappointing to see that your experience fell short of our usual standards. We will be sure to address your concerns with the team and identify areas of improvement. If there is anything that we can do to improve your experience, please contact me. Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

May 03, 2024

Matt in service is the best. Professional, knowledgeable and courteous. Can’t imagine going anywhere else. More

by DON.HAWKEYE.ADAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Lithia Hyundai of Reno responded

We're so glad to know that Matt's professionalism and knowledge made your service experience a great one at Lithia Hyundai of Reno. We appreciate the support, and look forward to seeing you next time!

May 06, 2024 -

DON.HAWKEYE.ADAMS responded

Keep up the good work !

May 01, 2024

Everytime I've gone to this dealership, they are always trying to get more money out of me. They prices are overpriced compared to other dealers. Will not be coming back. More

by Rocketsmom
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Lithia Hyundai of Reno responded

Hello, Thank you for sharing these concerns with our team. We strive for transparency and fairness in our pricing. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out to me directly. Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

April 30, 2024

Great so far when it comes to service. Lifetime oil change is definitely a must. But the sales time definitely try to super low-ball the cost of the vehicle when buying back. More

by BADSHAH_GDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Franceschini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Lithia Hyundai of Reno responded

We appreciate your feedback! It's great to know you're enjoying our lifetime oil change service at Lithia Hyundai of Reno. We always aim for transparency in all transactions, and we'll take note of your comment about the buyback process. Should you have any additional questions, please feel free to give us a call.

April 30, 2024

The staff here is fantastic and very friendly plus being most helpful I would highly recommend them to friends More

by Paul piano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Lithia Hyundai of Reno responded

Hello there, Paul! We are thrilled to learn about your positive interactions with our team. We will surely provide anyone you send our way with excellent service. Should you need anything else, please reach out to the friendly team at Lithia Hyundai of Reno!

April 28, 2024

I absolutely love this dealership. If I could buy all my cars from here I would. The courtesy, honesty, consideration and politeness. All of these wrapped in a package just make this p More

by Oakland98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Lithia Hyundai of Reno responded

We're over the moon to know you had such a positive experience at Lithia Hyundai of Reno! We strive for honesty, courtesy and great service. Thanks so much for your kind words - we look forward to helping with all your future car needs!

1
...