Back

Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
1,955 Reviews

1,955 Reviews of Lithia Hyundai of Reno - Service Center

Sort by
October 15, 2020

Thanks to Matt for his professional manner. He made the hole check in very easy. The wait was long but the waiting room was well keep and clean.Matt Franceschini was also very professional during checkout More

by CDSFGIANTS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
October 14, 2020

Good techs, solid work, HIGHWAY ROBBERY on parts charges!!! Have been there a total of three times and this will be my last time ever. There prices for parts are absolutely ridiculous. $700 for a h More

by JCARR83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
October 13, 2020

2 hours for an oil change? And that was with an appointment. Not too impressed. The chairs in the waiting area were dirty and stained. Again, not too impressed overall with the service center. More

by DWOHARA
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Matt Franceschini
October 13, 2020

Tabitha was the best, I couldn't ask for any better service. She was courteous, informative and responsive to my questions. I'll be back! More

by DANBROWN590
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
October 12, 2020

always available, knows what they are doing, and friendly always\ Holly, in sales, is SUPER....Friendly, knows her stuff, great rep. for Lithia....the best. chuck hayden, 2020 Santa Fe..... More

by CHAYDEN500
Friendliness
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2020

As always great service and timely service from the team. Everyone made sure I was taken care of and indicated Tom would be with me. More

by SAMSEVON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini, Tabatha Culver, Tom Kirklin
October 10, 2020

Everyone was really helpful and made my experience as easy as possible. Always keeping me informed on my car and giving me the best possible solution. More

by QUINMELLOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2020

Very busy when I came in- waited longer than expected but the staff was very courteous. My technician spent extra time with me fixing a service reminder notification so I didn’t continue to have the same iss More

by MARY.MORRIS1028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabatha Culver
October 08, 2020

A great place to bring your car for service. Professional service writers and clean lobby. I'm really glad I chose Lithia Hyundai for service. More

by MARIA PENNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kirklin
October 08, 2020

I had expected the usual great service, but was gently surprised by the friendly staff. In these days of Covid-19, it was nice to feel right at home--safe and secure. More

by RICKI775
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Roderick, Chris Romero
...
153
...