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Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
1,956 Reviews

1,956 Reviews of Lithia Hyundai of Reno - Service Center

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September 17, 2020

Always courteous and available for questions or assistance. Plus car has over 100,000 miles and team keeps it running like a dream. They courteously don't mention the dog hair ... I'm only the chau More

by LKOMINSKY775
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
September 16, 2020

I showed up for an appointment and they couldn’t find my reservation I had made on line. However, Brett Roderick got me in, and taken care of without any hesitation or delay. Very informative and answered a More

by Bigstu04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini, Brett Roderick
September 16, 2020

Lance was very nice and did a great job. Tabitha is usually my rep but was out that day. I had to leave my car overnight so Lance arrange for transportation (rental from Enterprise) which was not good More

by BARAMELOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabatha Culver
September 12, 2020

I applied for the gap insurance to be cancelled though your office. I havent heard anything back since. Some sort of info would be appreciated. More

by C.KRINGLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont remember
September 11, 2020

Lance always takes such good care of me and my car. He is nice, polite, and gets the job done quickly. I appreciate the thorough job Lithia always does. More

by MOLLYMARIEHUNSAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2020

Matt was awesome. He was super kind to me and my service was done quickly! I really appreciated the compliment on my mask as well. Definitely deserves 5 stars! More

by ROANEAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
September 11, 2020

Tom was great! The whole service team was great! They always take good care of me and make to get me out quick when I'm in a hurry! More

by GOATLOVER.HS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ashton, Tabatha Culver, Tom Kirklin
September 10, 2020

Went in for an oil change and was very happy with the experience! They took care of everything I needed and made sure to take care of my car in quick order! More

by SEVANS908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini, Tabatha Culver
September 09, 2020

Matt was very friendly and made sure he addressed any concerns I had. Gave me information on my 15,000 mile service and his card so I can get ahold of him . More

by ARIES1974.CV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini, Dawn Vincent
September 09, 2020

Hour appointment took two hours, Brett the salesguy kept trying to upsell me. Sent a text with results but did not go over, when finally got car it was boxed in and had to go back in. Love Matt and Lan More

by GOBEAVS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini, Brett Roderick
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