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Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
1,956 Reviews

1,956 Reviews of Lithia Hyundai of Reno - Service Center

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September 06, 2020

Wonderful, as always! We always have a good experience here, at Lithia Hyundai. We always tell our friends and family about the awesome service we have had whenever we bring our car in to be serviced. More

by MARCYDEARMOND1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2020

the place clean and had nice people...was helped right away and taken care of fast. honored coupons, gentleman Brett was very nice and efficient and helpful. More

by LEVI1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Roderick
September 04, 2020

Brought me vehicle in for service, they were very busy, but they were still nice and professional. No complaints. Even though this pandemic is going on, they are still helping and doing great. Good to see. More

by STOEN06
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
September 02, 2020

Dealership is nice and clean everybody was friendly. All of my questions were asked none of them made me feel like I asked stupid questions. I’m very happy More

by GGMA1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini
September 02, 2020

They were kindness, good service and not too long wait for change engine oil, tire rotation. I am comfortable speak with them. I know they will be try to help the customer. More

by JHSMINI66
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2020

thank you. scott robert is my go to person. dealership always kind and courteous. service department also great. i also like the service of being walked out to your car when finished. More

by KRISTINELUNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabatha Culver, Hannah Choquette, Cherae Cozzi
September 01, 2020

Good service, although they charge more than other repair shops in town, but they do the service correctly every time and I've had no problems with my car afterward More

by KELSEYDTHOMPSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ashton, Matt Franceschini
September 01, 2020

LANCE WAS OF GREAT HELP AND KEPT ME UPDATED ON THE PROGRESS OF THE REPAIRS NEEDED. HE WAS ABLE TO CONTACT MY EXTENDED WARRANTY COMPANY, GIVE THEM THE INFORMATION THEY NEEDED TO APPROVE MY REPAIR & HAV More

by GPOPKISS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ashton
August 28, 2020

Excellent communication to explain what service was required, and great research to learn what was warrantied. Fast completion of the service. Thank you. Always pleasant More

by BENNSMITH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
August 28, 2020

Great customer service in the service department. Throughout the day our service advisor, Tom Kirklin, regularly communicated with us regarding the status of the work. Liked the free loaner car pro More

by DRMORRISLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kirklin
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